Sunset Place Apartamentos

ROACHES. ROACHES. ROACHES. This complex used to be a hidden gem before the new management company took over in Jan 2022. We used to have Pest Control weekly, with no issues of pests. As of late, I see Roaches on a daily basis. I have expressed to the management team in the front office, including Alex and Betsy, several times regarding my issue. I have placed several work orders to have this issue resolved. Every conversation I have with them, I am constantly being belittled as if I am delirious... . And I am being told that because I live in Florida I need to "just deal" with it. There's one thing to have a pest here and there, and it's another thing to have an infestation. They have been extremely poor in rectifying this issue. I have asked several times, to have my place fully inspected, I have asked to have my place pesticide bombed, I've asked for the baseboards to fully sealed, I have even inquired about moving into a different apartment because I haven't felt comfortable in my home since October 2022. I've even written to corporate to try to find a solution. Whatever you do, do not stress yourself out. Find another place where the management actually cares Lee mas

If you are looking for some place great to rent please check this place out. From the beginning of the process to the complete end Alley, one of the BEST leasing agents, made it flawless. Alley took the time to answer all my questions no matter how many times I called. She was patient, helpful and she goes above and beyond! From the settings up services to making sure the apartment was ready, everything was so smooth! So if you’re looking for a great place in a great location please check them... out! Lee mas

If I could give it 0 stars I would.. absolutely horrible place to live, they never answer their phone & never come to fix anything. They will just give you 1,000 excuses.

You try to call to get updates on maintenance issues and no one barely answers the phone, you submit a request or inquiry online barely any response, you call and tell them their customer service is horrible they hang up the phone on you!

Edith was very professional and explained the process of applying. I viewed Villa community and really loved the feel of it. It's much closer to my place of employment. I toured both studio apartment models and fell in love with the Belmont. I brought my small dog with me which he was flirting a bit with Edith lol!.. Can't wait til moving day!!!