10X Breakfast Point Apartamentos

Lived here 2021-2024. Paying far too much for too little here. Don’t let the nice pictures fool you.
-Not a quiet community. Lots of loud neighbors in units and out, engine revving, speeding in complex, road rage in complex, horn honking, loud music from parking lot and inside neighboring units.
- Lots of crime lately, including a shooting that resulted in one person dead (august 2024) and frequent illegal drug use
-No courtesy officer (when they lost the one they had, they didn’t notify... residents with regard to safety protocol changes)
- False advertisement as a gated community - front entrance gate hasn’t worked in 4 years, always open to everyone. Management always says it’ll be fixed soon - never has been or will be fixed.
- People leave trash in bins for long periods of time or let them leak (stink and stain). Stairwells and breezeways are overly stained and dirty.
- Residents don’t pick up poop after their dogs
- Trash collection is from 8-10 pm, very noisy
- High turnover in leasing office leading to poor communications.
- No communication in the change to use a utility servicing company that lead to an increase in expenses from residents
- Gym is not 24/7 - limited hours and very small.
- Pool is closed due to maintenance issues more than it is open for use. Lee mas

Moved in Summer of 2020 and everything was great at first. Within six months everything changed. Now there is trash left outside people's door for weeks. I've seen a few drug deals go down in my breezeway multiple times. Decided to move out checked my rental agreement and it says my lease would be up in June, however my contract says September. That's my fault but remember always double check your contract.

They are very pet friendly. No breed restrictions and the front office has been very pleasant and helpful. Very clean and attentive to renters needs.

Maintenance has been great ever since move in, Ted and his guys always take care of all of my work orders and keep the grounds clean. Haven’t had many issues at all and when I do it’s addressed.

I hate to leave a negative review because of this. The apartments were fine, facilities were fine. I had to move out early because of work reasons. I paid all the fines and fee's associated with that, that is understandable. They sent me a final account statement in the mail, I cut a check for that right away, no problem. They lost my check. I had to call them multiple times to hound them to find it.

Then I get an email with a revised final statement that was $266 less than what I paid. It was... less than what I paid but still said I owed $156.08. I sent emails and they just kept sending me that updated final statement not acknowledging that my over payment would settle the amount owed. I called when I was sent to collections out of the blue for that due amount and spent a long time on the phone to get it resolved while they kept saying I could have come in and talked about it. I moved 3 states away and they didn't respond to my most recent emails.

She kept referencing another ledger sent in July. But that was just the final account statement that acknowledged that I overpaid. I am extremely disappointed and frustrated in their lack of willingness and openness to work with me when I had the paperwork confirming I had paid.

Again, it is a nice apartment and I hate that this one final experience marred my time there. Lee mas