1/9/22
Not worth your hard earned money!
I lived there for 3 years and this place deserves less than one star. The building got a facelift but don’t let the modern look fool you. Management NEVER answers the phone, you’ll have to go into the front office to get anything done. The Apartment Complex is very confusing and not labeled well. Delivery services can never find you. Maintenance is slow, not enough parking spots. You’ll have to park on the curb, then move your car in the morning or you’ll get towed, even if you’re a resident.... The residents are very nasty—always leaving trash, dog poop and urine around the neighborhood, including the elevators. The place is roach infested. We pay for pest control in the rent but we never once received any treatment. The apartment walls are paper thin and the neighbors are always playing loud music. Making a noise complaint gets nothing done. Outside on my balcony always smelled like weed. The neighbors stole packages from my door. The rent is over priced and last but not least, don’t expect to get your deposit back, even if you leave the place spotless.
Reseña de Apartments.com
5 personas encontraron esto útil
Administrador de la propiedad en City Center on 7th respondió a esta revisión
Hello! Thank you for sharing your experience at City Center on 7th. We appreciate the feedback you have provided. We first want to thank you for your three year customer loyalty. We apologize if at any time you felt our customer service did not meet... your expectations. Any concerns expressed or that may have been previously missed, we would certainly take the time to address. Our maintenance team works very hard to complete most service requests within 24 to 48 hours. If parts need to be ordered then a completed service will take longer. We have been reviewing our parking and making as many adjustments as we can to improve space availability for our residents. Emails are sent to remind all residents to take responsibility and pick up after themselves and help keep our community clean. At City Center on 7th we will make all efforts to resolve any situation where noise level is louder than acceptable apartment living standards. It is certainly understandable that above average noise can be disruptive, and our team always works with all neighbors involved to address these matters. Resolutions will be looked at and offered as necessary based on review of any reports of loud noise. Please submit a service request for pest treatments if you are experiencing a pest concern. We unfortunately cannot locate you in our records without a name. Please contact me atICanHelp@aircommunities.com or our Community Manager so we can assist further. We look forward to hearing from you! -Susan
