Chapins Landing Apartamentos

Chapins Landing has some serious challenges. I moved in January 2025, and it’s been a frustrating experience with roaches everywhere, a leaking air conditioning unit that flooded the carpet, and a barely functioning window unit that only keeps the apartment at 72-76 degrees, even into the 80's this past month, which was set to high fan and 60 degrees to attempt to cool down the place. The washing machine is broken, and the tub fills up with water after just a five-minute shower. All of this... started within our first month. We ended up getting out of our lease this month (April 30, 2025) because it was just that bad, but it took several emails and even reaching out to upper management just to terminate it because you can’t get in touch with anyone. The leasing office is hard to reach. Yes, we did try to go to the leasing office, it was rare to see anyone there. If I could give them negative stars, I would. I definitely do not recommend Chapins Landing—stay far away! Lee mas

Beware of this property there are a multitude of roaches, rats and black mold which is not addressed as it should be and just covered up DONT MOVE HERE.

I feel completely deceived! It seems like they tricked me into losing my deposit. It’s frustrating to think that my hard-earned money was treated so carelessly. I can't believe how poorly they handled my situation. There were roaches everywhere. Additionally, they charged me a $400 late fee for a 25-day delay.

I moved in June of 2024. I immediately made maintenance requests because there were problems with closets, windows and our fridge. They weren't addressed until I made multiple visits to the leasing office and gave the property manager a talking to. Finally got fixed in late August. They gave me all sort of excuses about not having staff but once I brought up that I am an attorney and that I will withhold rent, maintenance was in my apartment 10 minutes later.

Our AC stopped working and their... solution was to put a portable one in and let us deal with the extra power bill. They will do anything to transfer the cost on to the tenant and not lift a finger to help.

The apartments themselves are very old, the appliances are garbage. There is a massive pest problem and only in two months we must have killed a dozen roaches and other bugs, this is despite having pest control over multiple times.

Pensacola is a relatively affordable place to rent and we found tons of properties a lot better than Chapins for the same price range. Glad we only signed up for a short 8 month lease. Highly recommend you don't rent here.

We signed the lease without seeing the place because we moved from far away, would never have signed if we saw the place first. Lee mas

This complex has its ups and it's downs, and it's mainly just the fact that the people living gear don't bother to take care of the shared spaces.
There are bugs. Get your own stuff for it, i got mine cleared out in a week with combat gel.