The Crossings At Milestone Apartamentos

I have lived here 11 months now and it has been miserable. The unit above us constantly wakes us up with noise throughout the night or first thing in the morning. Between the stampeding down the stairs at 5:30 in the morning to loud vehicles, sleep is always interrupted. We always hear heavy walking all day long, that continues into quiet hours.
After complaining and management looking into it, I was told that everything complained about is apartment living and nothing can be done about it.... After complaining, retaliation ensued with more noise, intentional noise, again was told that nothing could be done. I was told that because I was now hypersensitive that I would hear noise....I hear it because it wakes us up!
We also hear the unit above us running their dryer all night, only the dryer. What wakes us up is the getting up and restarting the dryer and shutting of the laundry closet doors every 2 hours. There are days where the dryer runs nearly 24 hours. I contacted the security officer and was told that it was a touchy subject and couldn't stop them from doing laundry at night. I explained that they were not doing laundry, explained that the noise was malicious - I got the same response. I have since reached out to management about more noise and have yet to hear anything back.
We have spent almost a year hear and will not renew the lease as it has been a strain on our sleep and mental health. My wife and son wear earplugs to sleep and still are woken up. My wife is stressed out during the day as she is short on sleep and my son wakes up with eyebags every morning because of lack of sleep.
Bottom line, I have complained about noise since the month after I moved in. That went on for a few months. Noise would subside for a week then start right back up. This has been the pattern for nearly a year and it will not change.
Think twice about moving here as complaints will be taken with a grain of salt and will be put back on you. Not quite up to "luxury living" standards. Lee mas

With my fiancé and I both working from home, I thought we’d need a bedroom. We actually went with a two bedroom apartment because every size apartments have a built in office area! He was able to comfortably get his office equipment including two monitors and a laptop, his storage drawers, and his office chair and lamp into the office nook comfortably! Loved this option as it saved us thousands in one year. A happy surprise!

I have been here at The Crossings for 4 months now and it has been nothing but peaceful and amazing! All the office staff are so kind, helpful, and truly care about your experience there as a resident! I feel spoiled living here. One of the nicest complexes in Pensacola. The grounds/landscaping is kept up with, and the complex itself is extremely clean. I have had no problems with anyone or anything. The complex is very quiet. Screened in patios, with a closet in the patio! Parking is pretty... good for an apartment complex. The application process all the way to the lease signing was effortless! They were on top of things as far as keeping me updated when I was in the process of signing the lease. My apartment was cleaned to perfection and was ready for me on move in day. They even left me some little "housewarming" gifts. I have a one bedroom one bath, and it's the perfect size for me and my cat. The mini laundry room is one of my favorite things about my apartment. They even have food trucks come here for special holidays! I love living here! Lee mas