Epic at Gateway Apartamentos

Please, anyone reading 1 and 2 star reviews please understand they are either super picky or FAKE! I have been living here for 4yrs and the complex is absolutely beautiful. It is very quite, clean,wonderful staff and neighbors are fantastic! I can not say how happy I am living here. I looked at 10 similar complexes before moving here and im confident I made the right choice. Great complex, excellent living conditions. Cold AC, beautiful pool....etc 5 stars!

I’ve lived at the epic for almost 15 months now and I can honestly say that it’s by far my favorite. Vanessa and her staff at the office have been exceptional. Maintenance is great here and I never have to wait days to get something fixed. If I wasn’t building a home I’d sign another lease here without hesitation.

We have lived here several months now and had many problems with this apartment complex. Most of these problems revolve around the office playing the blame game and taking no responsibility for anything on the grounds. The gate systems have been broken for a long time and are in desperate need of some TLC. The pool was closed for many weeks on end through summer as well as it was chained closed with a giant chain and lock. Dog stations are left on attended from long periods of time where dog... poop overflows and stations are left with no bags to pick up after animal. When we were in the process of moving into this apartment the leasing office emailed us a list of all the names and phone numbers of people who had applied for this apartment in the past. Overall very unsatisfied with my experience at the Epic. I would not recommend friends or family to move in here. The noise from other apartments is very very loud and the smell of cigarettes and marijuana can be smelt day and night. Lee mas

The Epic boasts luxury living but our experience has been less than luxurious. While granite counters are nice, the stainless steel appliances leave much to be desired. Our freezer has broken at least once a year due to faulty equipment. Our dishwasher does not fully wash the dishes. There is a constant film on them. The community itself also has its flaws. The grass is continually allowed to grow extremely tall before cutting, there are bushes that block your line of sight when trying to pull... out, the dog park has broken equipment, mud pits, and tall grass, the gates are constantly broken, and the grills don't work half the time due to grease build up. Our dealings with management have always lead to extremely lengthy turnaround times because everything must go to corporate for approval. We have been here a few years and have seen a steady decline in the property. If asked if I would have moved in knowing all of these things I could honestly say I wouldn't have. Lee mas

PLEASE PLEASE PLEASE LISTEN TO THE REVIEWS. If I could I would give this place zero stars!! I wish I listened to the reviews and moved on. This place sucks. The management is AWFUL and they were not helpful from the start whatsoever. It was always so hard to get a hold of someone. After signing a lease and paying our deposit and our rent for the rest of the month, FOUR days before our move in date they called us and told us that the tenants in the unit decided they weren't going to move out and... that there was a unit available but it was $200 more a month and wouldn't even consider matching the price on the lease that we signed. So now were having to find another place to move into in 3 days and living 7 hours away it is all really hard and inconvenient. We had all our utilities set up there, our moving company was set to deliver our stuff that Saturday. It is pretty gutsy that they would mess with a military family and not even offer us any sort of compensation. Don't rent here. Please. Lee mas