Inlet Bay at Gateway Apartamentos

Multiple maintenance issues. The water has been shut off multiple times. Very noisy, windows and doors are old so the seals are non existent so my apartment is essentially whatever temp it is outside. Multiple additional fees so listed price does not reflect the actual rent.

Even though I live at this location and have a parking permit, my vehicles been towed twice. It’s ridiculous. How the tow truck drivers make money on the residence at this location? I was going to get a two bedroom instead of my one bedroom and re-sign a lease but this morning my van was missing again, how do you have multiple paid parking places that aren’t properly listed please be aware of the parking situation and find another place to live just like I am

As far as apartments go this place is just okay. Office response was very fast and friendly but the property itself is a long shot from the photos.
We’re very clean individuals, we would mop and clean our apartment on a regular basis but that wouldn’t stop the bugs from getting in. We mostly dealt with ants and were no ordinary ants. We would call for assistance with pests and they would come at timely manner but that wouldn’t stop these pests. These ants would appear where you would least... expect them to. In closets, on clothes, on furniture, hell even in the microwave. After we had noticed them taking over our apartment we stopped eating anywhere but the kitchen and these ants would still find something to infest themselves in. We tried everything to suppress them but they still overcame our apartment.
We would’ve renewed our lease but these ants won all the battles, all the other bugs were minimal but these ants were an absolute nightmare.
There were other things that also fed into our hatred of living here such as the extremely limited parking, not only for guests but for residents too. If you’re coming home late for any reason don’t expect to park anywhere close to your apartment.
The floors where very thin, I understand that that’s something you deal with in apartments but man it was exceptionally awful here.
You’ll be happy if you decide on anywhere at all besides this place. Lee mas

If I could give this place NEGATIVE 5 stars, I would. It has been a nightmare since I moved in in October. From my very first day we were fighting wasps just to move in, people entering my home without knocking, my door knob falling off in the middle of the night, overall my apartment was nowhere near ready for move in. My stove has been broken since October. Every month I put in a service request and someone fixes it temporarily.

I now have a BAT situation, where I have found 2 bats on my... patio and 3rd one was recently flying around in my house on the 2nd of July. I let it out my front door, again now tonight on the 3rd, I woke up at 3am and found a 4th bat on my ceiling. Which caused me to now leave my home, because I do not feel safe sleeping with a bat flying around my apartment. When I looked outside on my patio today, I find a ton of bat droppings. I do not feel safe living here and I am told the only way to terminate my lease are the normal procedures. I am asking for contact information to speak to someone higher up and I am told by the Manager McKenzie, that she is my best recourse to resolve this issue. As a tenant I do have rights, and feeling safe in my own home is one of them. I WOULD HIGHLY NOT RECOMMEND LIVING IN THESE APARTMENTS.
Lee mas

Let me start by saying, avoid this place. The landscaping as a whole is nice but that’s about it. The staff could careless about any issue that you bring to their attention and will tell you what you want to hear in order for you to go away/leave them alone. There are 3 maintenance personnel for a 500-600 unit complex. Literally to the point that it takes weeks for anything to get done. For example, our washer/dryer died..it took them 2.5 to 3 weeks to replace it and then they did not hook it up... correctly…which took another 2 weeks for them to come and fix. We had to use a local laundromat in the meantime, which gets expensive as you know. The quality of the appliances, cabinets, countertops, etc. is a joke. IKEA makes a better product. They claim they enforce the “getting fined if you don’t pick up after your dog”, but they don’t. There is dog crap everywhere. Parking here is a nightmare. I rarely ever get to park near my building…maybe 600-800 yards away/across the complex. They essentially force you into purchasing permit parking in order to park remotely close. In almost 3 years of living here, I have called the leasing office which is maybe 200 yards away from my building, about 200 times. I have spoken with someone maybe twice. Mind you, I can see if there are vehicles over there other than theirs so I’d call when they weren’t busy, yet no one ever answers. The gym AC has been broken for weeks now to the point where it is like working out in a literally sauna, yet they don’t care. The area near the garbage compactor is always crawling with rodents and stinks to high heavens almost all of the time. Instead of spending money to upgrade/fix our apartments, they’d rather waste money and paint the buildings when it wasn’t even needed (ugly coloration, by the way..nice going). Can honestly say I can’t wait for my lease to be over with so we can get the hèll out of here. Would never recommend this complex to anyone. Lee mas