The Preserve at Gateway Apartamentos

Warning: this property encourages predatory towing practices. (A quick Google search of CommTow reviews will give you an idea of what to expect) Resident parking spots are not clearly designated which leads to resident and guest vehicles getting towed frequently. Also friends/family cannot visit more than 2 days in a row or they will be towed as well. (I’ve paid close to $1000 in towing fees alone at this point)

The A/C has gone out twice for more than 4 days in a row, and instead of fixing... the problem permanently, they offer temporary solutions because they don’t have the parts.

Also, as others have stated there is no management on site. The office/ club house has been closed since 2020 due to COVID(or so I was told) and never re-opened. Yet there’s always a mysterious figure working in the office that can be seen through the windows ??

Instead we’re redirected across the street to Inlet Bay’s office (a mere 36 minute walk) where they don’t seem to care about our issues and concerns as a community at all.

It’s a shame because an otherwise amazing location is completely overshadowed by mismanagement and greed. Lee mas

Just so frustrated! Once you sign the lease you are nothing but a corporate payer. They don't care and problems are the worst and frustrating. It's not a good place to live in

I hate wasting my time writing bad reviews but this place definitely deserves it. If you want to be overcharged for living somewhere with cheap appliances and carpets that looks like absolute garbage after a month of living here then this might be the place for you. The parking is always an issue. If you get off of work in the evening there is never any spots by the building. Worst part is, they will charge you for anything and everything they possible can. Stupid hidden fees that they wont tell... you about is their specialty. No one told us about this ridiculous 60 day cancellation fee that's a whole extra months for worth of rent. I wouldn’t live here again if these people paid me. Lee mas

Booooo! Don’t move here. The first two months of being here our A/C didn’t work. took the maintenance four different visits before they finally found the problem. And after all that we weren’t compensated for how high our electric bill was for those two months. Our master bedroom still doesn’t have any air flow and is super hot. There’s silver fish all over the apartment. And now that we’re moving out we’re getting hit with a fee in the amount of a full months worth of rent for A “60 day policy”... that we weren’t given any notice for. For the price they charge monthly you might as well go to a brand new apartment building that have been popping up in st Pete. Lee mas

This complex is really wonderful! Tyler, from the front office, goes out of his way to be patient and helpful. I had one maintenance problem in a year of living here and it was a late night a/c problem, but there was the maintenance guy, at 10pm on a Saturday with a big smile on his face fixing the problem both swiftly and graciously. The complex is quiet, dog friendly, and very scenic.