Tortuga Pointe by ARIUM Apartamentos

I moved from a one bedroom to a two bedroom unit when my lease was up last month. What a disappointment. It is like the new apartment was not checked out prior to my moving in. From a broken kitchen faucet to broken smoke alarm, etc. Of the six windows in the apartment just one opens. Also incredibly the screens have mold on them. I have submitted several work orders, which have been ignored. Not sure what is up with the management or maintenance crew. Also, the pictures on the website must have... been when the complex opened. Believe me the grounds, and particularly the flower beds, look nothing like the photos. Look elsewhere! Lee mas

Tortuga Pointe has been my home for the last seven years since moving to Florida. At the time, I needed to secure a good apartment quickly and Tortuga management expedited the process to make it happen. First, it is a beautiful complex, and more well-built than the newer complexes going up; and they continue to keep upgrading it. The management has always responded to any of my requests and needs right away. And I've always felt safe here. A couple of years ago we got a new Property Manager and... she has been consistently working to continue to keep the property looking and functioning well. We recently got a new Maintenance Supervisor who I know will be taking care of our maintenance needs with professionalism. I had an A/C issue over this past hot weekend and he worked so hard all weekend to make sure it was repaired professionally and completely and that I was comfortable. If you are looking for a beautiful, peaceful apartment with a tropical atmosphere I highly recommend Tortuga Pointe. Lee mas

this place should be avoided at all costs. the management has really let the place go and does not actually care about the residents. They lied to us on multiple occasions to get us to renew our lease, much to our disappointment. it was the worst 2 years of apartment living i have ever experienced. they let the yard maintenance go, canceled the security patrol, multiple cars have been broken into. The walls are paper thin, hear everything from every neighbor, extremely limited parking, tons... of noise from Gandy blvd, especially on friday and saturday nights. STAY AWAY! Lee mas

I am a current resident with a small problem that doesnt seem to get fixed, nor does management seem to care. Over the past two months there is this annoying beeping sound from the sprinkler/fire closet below my apt. This goes on day and night and I have brought it to management and maintenance's attention multiple times and they will have the maintenance team reset it and it stops for maybe a few hours only to start back up again later in the day. I have been told a part needs to be replaced... yet two months later its still on going.. This beeping noise is the last thing i hear before i go to bed and then first i hear in the morning and also while im studying for school test. What does it take to get resolution on such a simple problem??? Lee mas

I lived here for 1 year in a 2 bedroom with a roommate. It was a really nice apartment. Both bedrooms had attached bathrooms so it works really well for roommates. You can tell they take good care of it and clean it well in between. When we moved in, it looked like they installed all new carpeting. The on-site amenities are wonderful. I absolutely LOVED the sauna. It felt like living in a resort. I always felt so peaceful and calm walking around the beautiful courtyards. They are also a great... place to grill out and have dinner with friends. I never used the pool but the cabana area looks really nice. My one complaint might be that they have a yoga deck but right after I moved in, they lost their yoga teacher and couldn't replace her. Too bad since they have the space for it. You could still use the space to relax, read, or do your own practice! The staff is also fantastic and very good with their communication. They email you right away when something is broken, and it's usually fixed the same day. I've never lived in a rental community that is so on top of repairs. This place is a little on the pricey side but if you can afford it, it's definitely a great place to be. Finding a close parking space is often difficult but come on let's not be lazy! Walking for a minute is no big deal. When you move in, they give you a gift bag with some essential items which is a really nice touch. I would have loved to live here longer but I ended up buying a house. When we moved out, they did a walk through inspection with us and didn't find any issues so we got the full security deposit back (minus final utility payment), and I received the check by mail about 2 weeks later. Highly recommended! Lee mas