Halston Lakeside Apartamentos

Despite being this close to the highway, it really isn’t loud like some of the other complexes near the highway. I have made the inside of the apartment my own to love and no one would have any idea the area was a little bit on the college-like living side. Hallways are super loud when anyone talks.There’s a rager basically every evening from 5ish to 10pm at the pavilion near the pool.

So let’s start from the beginning…Property management team does not communicate well to each other or notate... the systems (if there are any). I had to correct my rent in my lease agreement 4 different times on the phone prior to receiving the physical document (which I did not receive until the week before I moved in - 3 weeks later - but they had my deposit and everything). The evening of the day before move-in, I was informed my apartment would not be ready for 10am. Told them no way that’s acceptable, I will be there at 10am with my movers. I could not reschedule them on this short of notice. Arrived at 10am, no one is the office knew I was coming - they were told I’d be there after 3pm. Get my keys only to find the apartment was unlocked. Absolutely nothing had been done to prepare this apartment for my move-in. No cleaning, no repainting, and no carpet cleaning, either. I had to ask the office for all of this. Maintenance was there painting the patio floor and front door while my movers moved everything in… cleaners came at noon while I was moving stuff in and out and at the time only the bathroom and kitchen were accessible. Even then, they were gone within 15 minutes…

After moving in, I’ve also realized the leasing staff does not answer emails, even about important things like noise ordinance and status of pending special requests. I had to call the non-emergency police line because the person below me insisted on listening to their music at max volume for 4 hours. I have emailed them multiple times about having the cleaners come to do a proper cleaning of my apartment regularly with no response. Corporate doesn’t seem to find any urgency in my needs, either because I emailed them first.

Been here for 14 days. I have taken the initiative to sanitize and clean my whole apartment. I have adjusted and tightened fixtures that needed to be. Took pictures and videos of everything before I moved in so I have the proof. The gym needs some love. Some Machines need repair and there aren’t sanitary wipes available. So disappointed. Lee mas

This apartment was not worth it. All the fixtures were moldy, the bath tub was stained, and there were what looked like old spaghetti stains on the kitchen walls, stains in cabinets and the apartment gets no light, it felt like nighttime 24/7. Upon moving out I was charged close to $500 for them to repaint holes I filled on the walls after being told that wasn’t a problem. This place just sucks, I now live in a beautiful apartment, same price. Keep looking.

My Husband and I are excited to be moving here from North Carolina in 3 weeks! When I first called the leasing office, Anne couldn't have been more welcoming and helpful! She made me feel at home right away and made the application process easy even when I had technical issues! At this point, I feel like I already have a friend once we get down. ?? Anne’s friendly, yet professional manner, completely eased any concerns we may have had renting a place sight unseen. She has gone over and above to... help us and if this is any indication of the rest of the staff at Advenir, I know we will be very Happy in our new home! We can't wait to move here in May! Lee mas

If I could give this place no stars I would. I have lived here for 2 years and since the new management team took over, they have been absolutely rude and unwilling to work with you. Things fall apart all over the place and it takes them MONTHS to fix when it would take 5 minutes. Our washing machine broke down so we put in multiple work orders. They told us they had to order us a new machine when they didn’t even look at it which would take months. We eventually had to go outside and ask one of... the maintenance guys to come look at it and when he did, all he had to do was pull a couple socks out of a tube which literally took 3 minutes. He showed us how to do it so we wouldn’t have to go 3 months without a washing machine again!! PLUS our AC breaks down constantly! I’m warning all who look at this place. Overpriced apartments that are horrible. Don’t live here! Lee mas

New management took over and the place has gone downhill. The women in the office are just angry women in general. Add the fact not many of long term tenants are staying because the office forgets to place maintenance orders, ignores maintainace orders, violates our leases because they know if we don’t pay rent they will evict us. Anyone who lives here is a number. I know most apartment complexes receive bad reviews but check everywhere on the internet. What you read is true. Many tenants who... try to move out receive a horrible reference from the office they can’t rent anywhere. Not sure why these women despise their jobs and everyone here who has a maintenance problem or asks a question but they clearly need to be in a new line of work. Lee mas