Row Waterside Apartamentos

First of all let me start off by saying how much we love Tanya in the leasing office. To say she is one of the best Property Managers is an understatement. We moved here from out of Town and my mother in law is the one who lives here now. She was starting a new job and we rushed down to get her into her new apartment somewhere else. Something happened there that we had to evacuate the old complex immediately. My mother in law was at work starting her new job and was in orientation when this all... happened. I called every apartment around no one could help us get in. I took my chances and decided to stop in at the The Row. Immediately as we walked in we were greeted by Tanya. I explained to her our situation and that my mother in law was at work and I needed to find her a place asap. I was like she would love a water view but at this point anything is good we need to get her a place to live. Tanya said we aren’t getting her anything less than what she deserves and wants. She had maintenance checking any available apartments making sure they were up to par and ready for immediate move in. She got us right in she made the experience so comfortable and my mother in law absolutely loves it! The staff is amazing, maintenance is on point , the apartments are bright and inviting and you are literally in the center of waterside place! We love walking over to the farmers market every Sunday. I can’t wait until my current lease is up so we can get in here ASAP! Thank you Tanya for everything you have done for us you turned a horrible situation into the best situation - Denise Jen and Jake Lee mas

WARNING!!! CHOOSE ANOTHER PROPERTY TO LIVE AT IN WATERSIDE: I have lived in two separate rentals at The Row (a townhouse and an apartment). Both times I had to move because of a maintenance issue. The first was due to a malfunctioning a/c unit for which I was advised to simply HANG DRAPES to block out the sun. The second maintenance issue was due to a “mildew” problem in/around my bathroom wall. I was instructed to vacate my apartment as soon as possible and had to find another living... arrangement. Management was not forthcoming with the extent of the problem AND they did not reimburse me for the $2,400+ moving costs I incurred. In fact Tanya, the property manager, suggested I submit it to MY insurance company for reimbursement. I recommend you STEER CLEAR OF THE ROW because of its management team. They are very difficult to work with when you have a maintenance issue and they will not take responsibility for the damages you may incur. NOTE: READ other reviews for this property, there seems to be a consistent experience with management and management’s response is almost identical to all the negative reviews. Again, confirming their lack of awareness and/or concern to fix the problem. Lee mas