12/9/23
Worst management and management staff.
I am the resident here . I loved the way they used to handle the work orders but somehow they are failing to handle those these past months .
Our A/C stopped working and we had to sleep in a hotel . The management was not giving any response and a day has passed, nothing has been done .
It is 80 degrees in our apartment .
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Administrador de la propiedad en Audubon Village respondió a esta revisión
Hello,
We sincerely apologize for the inconvenience you've experienced regarding your A/C issue at Audubon Village. Your comfort is of utmost importance to us, and we understand the urgency of this matter.
We are dedicated to addressing maintenance... requests promptly and efficiently, and we are disappointed to hear your recent experience did not meet our usual standards.
Please contact us at ResidentsServices@CONAM.com with any further details or concerns. Your satisfaction is our priority, and we are committed to ensuring you have a comfortable and enjoyable living experience. Thank you for choosing Audubon Village as your home, and we appreciate your patience as we work to resolve this matter.