8/4/25
Responsible team and great pool and gym
I absolutely love being part of this community! The office and maintenance teams are incredibly responsive and truly care about the residents. I reached out about an issue with pet waste, and within 24 hours, the manager and another team member were walking the grounds personally to identify areas for improvement. They even knocked on my door to make sure they didn’t miss anything I had noticed.
The very next day, I saw a large new sign reminding pet owners to clean up after their pets, and... five to six team members were actively walking the property, checking every corner to ensure it was being addressed. Since then, things have definitely improved, and I’ve received regular follow-ups to make sure the situation hasn’t slipped back.
I’m so impressed with how seriously they took my concern—not just sending a generic email and moving on, but actually taking action and following through. This level of care and commitment makes a huge difference. Highly recommend this community!
Reseña de Apartments.com
Administrador de la propiedad en Cortland Bayport respondió a esta revisión
Thank you so much for taking the time to share your experience—it truly means a lot to our entire team! We’re so glad to hear that you feel cared for and supported here at Cortland Bayport. It’s always our goal to go above and beyond for our... residents, and your feedback about the way we handled your concern is exactly the kind of impact we strive to make every day.
We're especially grateful you noticed the follow-through and improvements—we believe those little (and big) actions make a real difference in creating a community that feels like home. Thank you for being such an engaged and valued resident!
-The Cortland Bayport team