Henley Tampa Palms Townhomes

This absolutely the best place to rent in Tampa. From the management team, the exterminators, the landscaping to the top of the line maintenance team. A1!!! Though the property is not quite finished fixing it all up, but if you come see it, they are making it beautiful. We just got a new clubhouse with all new furniture and exciting features like WiFi and areas to study or work in with plugs for your phone at every station. The buildings are all getting painted, this is going to be the number... one place to live in Tampa, trust me! It’s family friendly with spacious beautiful apartments that are so detailed and different that you won’t be disappointed! We love it here! ?? Lee mas

I was going to tour the property, however after doing a quick drive thru of the complex I changed my mind, the buildings are in need of painting and cleaning, there are trash bins tossed all over the complex making the place look trashy, make people put their cans away, the landscaping is over grown and looks nasty and lastly the dumpster area is disgusting and if I lived there I would be reporting this to the county. Truly a shame that this place has been run down it has the potential to be a... nice place. Management needs to take notice. ZERO STARS. Lee mas

Not at all as it seems. Rude office staff including maintenance... Property has alot of drama and Staff sits in office all day .. and has no property activity to keep residents busy and everything has changed in 7 months for worse. Its no longer luxury .. just living and not safe for families with small children.. alot of drugs and drama.. i would not renew..

I moved into a 2 bedroom/2 bath/1 car garage unit. I was unable to view the apartment before moving in, but I should have insisted on seeing it first before signing the lease.

First, the unit I had gotten was not in a quiet area. It faces Amberly Drive, and the traffic can get quite noisy even during late hours. Another issue I didn't like was that my living room and second bedroom sat directly above the downstairs neighbors' garages. The garage doors would hum loudly and make my floor vibrate... , and that was quite annoying. I had to put my TV, entertainment center, and computer in my master bedroom so I could watch TV and work on the computer peacefully.

Second, the unit had some maintenance issues that should have been detected and taken care of while the unit was vacant. There was no washer and dryer in the unit on move-in day (but that was taken care of the next day.) The range hood fan would not operate on the High setting. The tile grout was stained and looked grungy. The garage floor had old oil drops and stains. The garage door was dented in two places. One bedroom window had a missing screen. The master bath tub's shower diverter was very hard to pull up and would not divert all the water to the shower. There were other things, but suffice it to say it took me almost 45 minutes to write down all the issues on the Inventory and Condition Form when I moved in. I understand that there will always be a few things wrong with an apartment, and I know the buildings are a little old. But, I think all the stuff I found was rather excessive. If I had been able to look at the unit first, I definitely would not have moved in.

Other than the issues I mentioned above, the apartment was pretty decent. It's very spacious with lots of storage space and a good simple layout. It was freshly painted and had brand new carpet at move-in. The grounds and landscaping are well kept. The club house, fitness center, and pool are nice. Valet trash service is good. I've never had issues with the gates. The office staff are very courteous. Maintenance service is good. I had an issue with the A/C and it was jumped on and taken care of within an hour.

If it wasn't for the noise issue and the fact that Henley wanted to increase my rent almost $200 a month for a 12 month lease, I probably would renew. But, I'm not going to. Final thought: Make sure or insist that you view an apartment first before signing the lease, and take your time! Lee mas

I've been here since Oct 2017 and the apartments have bug and ant issues. I had to hire an outside exterminator to rid the apartment of roaches and ants. The layout of the complex is nice and the floor plans are super nice, but the unit I rented and cracked and broken tile throughout. Built-ins that I was told would be repaired when I walked through were simply taken out and the apartment needs to be refreshed overall. The dishwasher is super old and inefficient (basically just an expensive dish... drain) as well is the A/C unit. It's so old, you cannot even find air filters on the market and have to get them from the office.

The maintenance staff is nice, but not especially communicative about repair progress. The new package center is pretty cool. The gate is always open or broken...it's rare for it function properly. I'm especially disappointed that management is not respectful of tenants when scheduling major reconstruction on surrounding units; for example today, July 4th, my company left and I had to completely change my holiday plans because they are basically tearing out and replacing the fireplace downstairs. Zero respect for the fact that while they enjoy their holiday, they ruined mine! Lee mas