11/9/25
Deceptive reviews on this site
Disregard any reviews listed prior to October 2023. Currently owned by Cushman&Wakefield as Sole’ of Citrus Park. The former was Berkshires @CitrusPark. Today it’s a mere shadow of what it was compared to BerkshiresCommunitiesproperty. No concern for tenants maintenance requests. What used to be same day or 1 day arrival for tenant repair requests, is now 3 weeks or more. Communication is an abomination, and follows with the office result in excuses, lack of staff. About 2 years, and they’ve... been through 2 Property Managers, the third Maintenance Supervisor who has been a ray of hope. The current owner, did not even have a viable, and qualified service unit to take over operation of the day to day tenant service requests. It has snowballed into something that is going to take much work to restore some semblance of what was here, under the former ownership group. Extensive damage to the roofing, from 2024 Milton, have not even been completed. Temporary patches have been put up, but nothing permanent yet, as of mid-September 2024. There are numerous safety issues that have not been addressed, as well. Location is about the only positive benefit for residents. Be forewarned, it’s not as advertised.
To reiterate, disregard any reviews prior to October 2023.
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Sole at Citrus Park respondió a esta revisión
Hello,
Thank you so much for sharing your thoughts—we truly appreciate the time you took to give us detailed feedback! We love that you’ve been with us for so long. While we’re sorry to hear you’ve had a less-than-stellar experience recently, we’re... thrilled to let you know that our community has been on a glow-up journey! A complete, property-wide roof replacement is happening now, along with repaving the parking lots, and restriping. The installation of advanced technology is currently on the rollout with SmartRent Home Technology. Every resident will enjoy the benefits! Our rockstar maintenance crew and superhero admin team have been working tirelessly to sprinkle joy and improvements throughout the property. Our manager is a communication wizard who lives for happy residents and sparkling reviews! We’re not just about fixing things—we’re about celebrating seasons, life changes, and overall well-being! We continue to update our online resident bulletin board, host monthly resident events, patio contests, raffles, gift basket giveaways, surprise treats, food trucks, and so much more—we’re basically a vibe with a zip code! Our manager is always available during office hours to chat, listen, and help. After hours? We’re on standby for emergencies, because safety and peace of mind are top priorities. If you’ve got lingering concerns, we’d love to hear from you directly. We’re here, heart and soul, to make this community a place you’re proud to call home
