Town Westshore Apartamentos

I have been living at Town Westshore for a little over a year and I couldn’t be happier with my decision. The apartment complex is modern, well-maintained, and offers a range of amenities that make living here a pleasure. From the beautiful pool area to the state-of-the-art fitness center, everything is designed to provide a comfortable and enjoyable living experience. Yes, there is construction, which is out of their control, but they do their very best to accommodate needs to ensure happy... tenants.

The pool/hot tub area is a standout feature, with plenty of lounge chairs and shaded areas for relaxing. It’s the perfect spot to unwind on a sunny day. The fitness center is equally impressive, equipped with the latest exercise machines and free weights, catering to all fitness levels. There’s even a sauna in the bathroom for those who enjoy it after a workout.

For social gatherings, the clubhouse is fantastic. It includes a spacious lounge with comfortable seating, a large-screen TVs, a fully equipped kitchen, a pool table/shuffleboard, and a movie room. It’s an ideal place to host friends or meet your neighbors. Additionally, the outdoor grilling stations and picnic areas are great for enjoying a meal outdoors.

Pet owners will appreciate the on-site dog park, which provides a safe and fun environment for pets to play and socialize. There’s also a pet washing station, making it easy to keep your furry friends clean.

What truly sets Town Westshore apart, however, is the outstanding service provided by the staff, particularly Susan and Valen. From the moment I first inquired about the apartment, Susan was incredibly helpful and responsive. She answered all my questions with patience and provided detailed information that made the leasing process smooth and stress-free.

Valen has also been fantastic, always going above and beyond to ensure any and all requests are handled promptly and efficiently. Their friendly and professional demeanor makes interacting with them a pleasure, and they genuinely care about the residents’ well-being. A simple wave or smile from them goes a long way during some days!

Overall, I highly recommend Town Westshore to anyone looking for a great place to live. The combination of excellent facilities and the exceptional service from Susan and Valen makes it a top choice. Lee mas

I aim to provide fair, balanced reviews and admit that I don’t leave enough feedback—good or bad. Unfortunately, this complex has been a disappointing experience despite its potential and initial beauty.

At first glance, the property is stunning. However, my interactions with the leasing office were chaotic and inefficient. To get added to the lease, I had to contact four different people, and even then, it took four more visits to receive a key and gate pass. Six months in, I still don’t have... a mailbox key.

Shortly after signing, we were told the pool would be closed most of the summer, and construction on windows and sliding doors was set to start, but none of this was disclosed before signing. When construction began, I informed them of my severe allergies and the need to temporarily relocate. While they did offer us a “corporate apartment,” we struggled for days to get the keys, and once inside, I encountered mold that made me ill. They did clean it, but it was just one more frustration.

When the main construction on our unit finished, they abruptly asked us to vacate the corporate apartment the next day, without considering our schedules. We requested help with cleaning and moving furniture back but are still waiting for assistance.

My requests for project updates are often met with vague, evasive responses. The grounds are poorly maintained, which is disheartening. This complex had so much promise, but the management fails at basic communication and upkeep.

If you’re considering living here, do your research thoroughly. Talk to locals Lee mas

Do not live here unless you want to spend thousands of dollars to deal with a building that is not meant to have people living in it. Construction has been going since early 2023 with no end in sight. There is mold everywhere (which they try to cover and paint over), AC consistently breaks down in this heat, amenities are constantly closed and residents get no credit towards rent. It is impossible to get ANY sleep as a night shift worker. Wish I could give zero stars, it is insane that they... still pretend this is anything close to luxury living. Lee mas

The walls are paper thin, you can hear everything (even from outside in the courtyards), the parking spots are so narrow your car WILL get scraped and/or dinged, they charge you a few hundred dollars more per month than nearby complexes, visitors have to pay to park, the office staff turnover is crazy frequent (probably because management is so rude), the flooring is poor quality, the walls are not soundproofed, and they jack up your rent a few hundred every year. I’m sure there’s more that I’m... forgetting in the moment, but overall the experience here has been 0 out of 5 stars. I can’t wait to move out. Lee mas

The whole first floor was designed for guest parking. Now your guests have to register their vehicle and pay to park by the hour. So when you have pet walkers or cleaning people come or just friends visiting, they now have to pay. Ridiculous. They sent us a all an email that said you can get a guest pass but that is only if they stay over night. What a racket and so embarrassing.