Aventine at West Melbourne Apartamentos

I recently had a profoundly disappointing experience with Aventine West Melbourne, which I feel compelled to share with potential renters. My journey began with hope and expectation but ended in frustration and disillusionment, highlighting a concerning disregard for customer rights and transparent business practices.

In September 2023, I applied for an apartment at Aventine West Melbourne, paying a $100 Application Fee and a $200 Administration Fee per their standard process. The Terms &... Conditions clearly state a 10-day decision period for application approval. However, this period lapsed without communication, a clear breach of their policies.

My request was met with resistance and baseless denial when I requested a refund of the $200 Administration Fee due to their failure to adhere to the specified timeframe. Despite multiple communications where I clearly stated I had not withdrawn my application, they unjustly retained my fee.

Further adding to this troubling situation, I discovered that Aventine West Melbourne, LLC had not maintained an active company profile with the Florida Department of State Division of Corporations. This neglect of regulatory compliance raised severe concerns about their overall business integrity.

My repeated attempts to seek a fair resolution, including a formal complaint to the Florida Department of Agriculture and Consumer Services, were met with indifference. The lack of accountability and transparency from Aventine West Melbourne throughout this process has been disheartening.

I strongly advise potential renters to reconsider engaging with Aventine West Melbourne. Their failure to honor their Terms and conditions, coupled with an apparent disregard for regulatory compliance and customer satisfaction, speaks volumes about their business ethics. It's a stark reminder that entities that prioritize their profits over people can easily overlook your rights as a consumer. Lee mas

This is my third year with the Aventine and I absolutely love it here. The staff is always welcoming and they love it when I bring my senior dog up to the front with me. If I have any problems or questions, I know I can confidently go to them for help. My dad isn’t great with computers and got a little stuck with some paperwork he needed to sign- but the staff was so patient and worked with us when it came to releasing. Maintenance responds to requests in timely manners as well, whom are also... very kind. Everything in my unit works as it should, I haven’t had any issues with anything in the three years I’ve been here. The Aventine will host events and will have food trucks as well, which is always thoughtful to the residents.
I saw a comment talking about people coming and going at odd hours, but we live in a community with 6 large buildings…so there’s going to be people coming and going at random times. Everyone has their own agenda. It shouldn’t be a concern to others. I come home pretty late at night myself due to my schedule and have never seen anyone suspicious or of concern. I haven’t had any issues with any of the residents either! The Aventine is a great community, in a great location, with a very caring staff. I plan to be here for a while :)

H 4/11/2023 Lee mas

VERY LOUD HERE. Can hear every noise from all around. None of the amentias work and management is very rude recently. Asked to fix printer many times and they won't and say they are too busy for even an appointment.

The community was clean, beautiful and modern The tour was amazing and thorough and the staff was really nice. I cannot wait to start my life here!

Gate broken here always, never fixed. Many problems with non-residents here using amenities. Internet declines monthly, barely works now.