Turtle Cove Apartamentos

Where do begin? I rented from Turtle Cove for a total of 7 months due to relocation for work, and it was the absolute worst experience. My main reason for choosing Turtle Cove was the fact is was advertised as a “Gated Community”. The gates worked a total of 2 weeks. I was charged full amount for rent with no reimbursement for their faulty gates. I was simply told the gates weren’t a necessity. CATS and i means CATS like hordes of them. They use the landscaping as their restrooms, and it smells... like a liter box all over the community. Duck excrement covers the side walks no matter where you are. Massive bug issues millipedes had taken over my apartment. Also you get a lot of New Guinea worms which are invasive, and can make you sick as they carry parasites. My bill for “base water and sewer” fluctuated insanely month by month. On top of paying for my own water and sewage usage. Gun shots happen frequently on the main road out front. Also my water coming from the shower head would come out black, and stain the tub. I put in a work order for this, and was a constant issue that was never resolved. My front door was changed by the staff there. They came back to paint the interior of the door, and got paint EVERYWHERE. I was cleaning paint splatter for 30 minutes. Cabinets and interior is out dated as well as falling apart. I was elated when I was relocated for work again. I signed a year lease and broke it early. So in turn was charged 2 months rent to terminate which is understood. Once I had moved I was sent and additional bill. It stated my bed frame ”damaged” the rug. I was provided with blurry pictures, and a threat of my account going to collections if not paid. So my message to you is please avoid this headache for your own good. Management is terrible, and over all maintenance is poor Lee mas

I lived in apartment 1407 for 15 months.

The lawnscaping is good
Peter is a good leasing guy

Everything else is pretty bad
Gates always broken.
They force you to pay extermination fees but never send anyone to come exterminate.

At the end of our move they charged us a ton of fees.especially a ridiculous extermination fee when we had asked them to fix the issue multiple times and they kept saying covid.which isn't an excuse.

The manager Jackie is exactly like everyone else says.

It wasn't... a terrible environment to live in at first but they raise rent whenever and try and screw you over with fees after you leave Lee mas

I would not recommend anyone moving here, the rent is high and the manager is not friendly. The security gates never work and there is a serious bug problem. The “wooden flooring” is paper flooring and damages easily. If you are late on the rent you will be fine of over $125 and they wouldn’t refund you no matter the excuse. It is a struggle to get into the amenities on the property with broken fobs.

I’ve lived in the apartment for about 18 months now. I will not be renewing the lease for sure.. Turtle cove apartments require weekly pest control treatments to minimize cockroach sightings throughout the apartment. There’s a serious parking problem throughout the 2/2 buildings. Management refuses to address this. The lease clearly states only four tenants are to occupy a 2/2, yet we have some heavily populated apartments with up to 5-6 people living in them. This contributes to the parking... problem. The tenants above me have 5 vehicles they park in the lot. “First come first served” means that those of us who own 1-2 vehicles per apartment when arriving home past a certain time will be forced to park very far from our buildings. The recent changes in property management have only made things worse. Concerns are not addressed, emails are ignored. The gate remains wide open 4 days out of the week every single week. This is a disaster! Lee mas

Have lived in turtle cove for about 7 months. The property management team is very attentive and try to make tenants happy. However, the buildings are falling apart interiorly. They recently painted and replaced the wooded coverings outside. They don’t seem to care about remodeling the indoors. There’s a severe bug problem roaches/striders and works crawling on the floors. I believe all of these pests come from the interior of the walls. The gym has nice treadmills however the rest of the... equipment is very old and falling apart. The carpet in the gym is disgusting. Lee mas