RIZE at Winter Springs Apartamentos

Somos nuevos inquilinos, pero con lo poco que estuvimos en el complejo nos encantó! Desde las amenities hasta la ubicación el complejo tiene todo (y más) de lo que uno puede necesitar.
Además, la atención que recibimos de la oficina de alquiler fue excelente en todo momento. El primer día que nos acercamos al complejo no teníamos ningún appointment. Aún así, la asistente del management de la propiedad, Betsy, nos invitó a pasar a su oficina y respondió todas las preguntas que teníamos. Desde... aquel día, ella nos acompañó paso a paso con toda nuestra aplicación con la mejor de las voluntades, siempre atenta y dispuesta. Incluso, una de las veces, la asistente estuvo tanto tiempo con nosotros que dejó de lado su horario de almuerzo solo para ayudarnos. También estuvo ayudándonos Sebastian, quien no solo nos acompaño y explico distintos factores del complejo, sino que también nos dio varios consejos y con la mejor predisposición.
La verdad que por ese lado no hay nada de que quejarse. Es más, agradecemos mucho la atención dada, una de las mejores vistas! Lee mas

Horrible experience. If you have kids, don't rent anywhere but first floor. Neighbors downstairs will complain of toddlers making noise. Animals not advisable too. You would be responsible to change all the carpets regardless of anything if you move out. There is often dog poop in the hallways with threats for dogs owners to remove it. There was a "little"problem with ants coming from the balcony door during our 2 year stay , so be aware whether you would like to live with them. Definitely not... Luxurious stay and the place is way overrated.


Lee mas

I feel safe here and I will leave it at that. Lease not being renewed.

Contrary to their motto, they do not make life easier here. I have more complaints about RiZE than compliments. It was very hard to like living here due to several reasons and I am thankful I had a short-term lease. While living here, I've never witnessed so many move-outs. And it quickly started to make sense.

Moving in and out of here is a hassle. You will have to park your moving truck in the most inconvenient locations. The entrances are narrow and have sharp turns and looong hallways. You... will pay $20 a month to walk your trash to the trash rooms all the way in the back of the building. The office closes for practically every single holiday for absolutely no reason but to take a day off. Packages are undeliverable when they decide to be closed. There are no package lockers so you have to wait for the staff to log it into the system. The lobby doors are locked after office hours, there’s no callbox for guests or deliveries. There’s a single call box for the whole building that’s hidden away on a side entrance that I never got a code for. You will have to go pick up your guests or deliveries at the front of the building.

As for the cleanliness, the carpets in the hallways always smell gross, like mildew mixed with dog urine and wet dog. There have been so many times I’ve seen spilled food, trash left on the floor, trash bags left in the hallways, damage to the walls, leftover food in the elevators, random boxes in the hallways…I’ve even witnessed poop and pee on a balcony by the pool!!!! The garage and hallways are infested with pests like spiders, beetles, worms, flies. It’s really gross. The cars in the parking garage get covered in nasty grime so I gave up on washing my car frequently. Lee mas

Management is nice and most of the leasing consultants are pleasant. The lobby and common areas are very clean and well-kept, and the housekeeping and maintenance staff are very nice. However, the hallways have a “wet dog” smell to them, and the indoor trash receptacles/chutes on each floor are often overflowing, which causes the trash rooms to smell, and also invites unwanted bugs. Residents are charged a $20 fee for the “convenience”, but are expected to relocate their trash if the receptacles... are full. The apartments are a decent size. Most of the residents are pleasant and quiet; however, the drill team from the high school next door frequently rehearses outside for hours, especially on the weekends and during the Summer, so avoid leasing an apartment that faces the school entrance if peace and quiet is what you seek. The leasing consultants do not warn future residents of this fact, and are dismissive if you complain about the noise. Lee mas