The Eli Winter Springs Apartments

I have lived here going on 8+ years and I will not go anywhere else! The new company has made gorgeous updates to the community and the staff is very friendly and quick to help me if I need anything. Cristina has made my experience here amazing and she takes great care of the residents and community! I’m very happy here!!

Beautiful apartments and attentive staff! My favorite part about living at Montrose are the community events! Apartment Life does monthly events for the apartment complex. From food trucks, paint and sips to spa days. There is always something new to explore. It's a great way to come together with your neighbors and have a great experience.

I’m only giving two stars because of the location - other than that i’ve never lived in an apartment complex that’s made me so mad. Right off the bat when we moved in we were promised vinyl flooring (we would not have signed the lease if only carpet was available) and the day we moved in we had all carpet. Clearly a mistake was made but instead of making up for it we had to call their company they use and get vinyl floors installed, and they added the cost onto our rent. I’ve learned after... talking to other residents the same thing happened to them. So we’re lying to get people to move in? Kinda seems like it if it’s happened multiple times. Not to mention as soon as we moved in they took the hot tub away, putting a gazebo type thing over it and leaving it at that. They also took away the basketball hoop in the nice indoor basketball court because of trespassers. Taking away an amenity from people who pay rent is crazy to me, maybe get a better door that locks properly instead of taking something away from your residents. When it comes to maintenance, yeah the workers are nice but they fix everything temporarily. It also takes months for something to be fixed if it’s around the complex. One of the deck entrances leading to the pool was broken for months. One time there was glass in the pool and after telling staff about it they literally did not do anything and a resident that was at the pool just ended up taking it out best she could. Our ceiling kept leaking (we were told it was due to upstairs people’s AC unit) and this leak ruined all of our cookbooks we had stacked under this leak. After months of maintenance coming and “fixing” it even though it kept happening, mold appeared. It made our cookbooks moldy so that’s why we threw them away and instead of fixing the issue they just spray painted over the moldy spots, and said they’d come back to paint over it. (which they never did.) :)! I was also charged $116 for blinds that got bent up which is fine, but i lived there for 2 years and after paying that they never fixed them. Also be sure to read the lease when it comes to moving out. I’ve never been charged “final cable” and final this and that. i thought that was included when we paid our final months rent. I could be wrong on that but that’s just a weird way to do things idk. I’ve lived off goldenrod and by UCF before and i thought that was bad, but good god this place is the worst place i’ve lived in. The area is the only good thing about it. Lee mas

We’ve lived in this complex now for 3 years. Has been nothing but a headache and beyond stressful living here. The leasing office has gone thru 3 turn overs since we have been here. Their is absolutely no communication whatsoever between the leasing office nor the residents that live here. Their is dog crap EVERYWHERE, trash laying around everywhere including where the trash compactor is at. We have had nothing but issues with the maintenance of our apartment. We have items in our apartment that... we have been trying to get fixed since day 1. Every now and than, the maintenance guys just show up to our door and ask if they can fix the issues in our apartment. We’ve had troubles with previous tenants about their noise they make after 11 pm on the second floor. When calling the leasing office about it, tells us their is nothing that they can do to help out. Says we’re on our own and to deal with it. The fire alarm has gone off a few times, while their testing it doesn’t give us any heads up about it. The list goes on about complaints we have about living here. I would never recommend this complex to anybody! Worst Experience EVER, definitely not worth the rent that we pay here! Lee mas

Cristina and Erica, Leasing Consultant and Property Manager respectively, made every effort to work with us from the application process to the move-in. Post-move with a follow-up to make sure with understood everything, problem free process. They were also very quick to resolve any issues with the apartment and the accessories. The water, electric, cable and internet hook ups were in place right on time.
We recommend the apartment complex because the apartment is wonderful and customer service... was exceptional! Lee mas