131 Ponce Apartamentos

Beautiful property in a great locations and helpful staff!

After 3 years we can honestly say that moving to 131 Ponce was a mistake. Completely aside from the ridiculous pricing for such a poorly maintained property (trash maintenance, pest issues, constant elevator failure) that isn’t even central to everything that makes Midtown worth the high rent prices the unit sizes are just not big enough for the prices being asked.

We have lived here since October 2020 and up until April 2023 we had 0 pest issues. We hadn’t seen so much as an ant our entire... time here. That changed in April. We begin to see back to back consistent bugs. We put in back to back pest control treatments that did nothing to help the issue. The pest control agents would come in and barely spray where directed and when they did it was minuscule coverage. We have gone through countless bleaching sessions cleaning the apartment and tossing furniture and general items that would clear up space. We don’t even keep food in our cabinets anymore. We tossed nearly all our dishes and small appliances. We eventually just gave up and decided it was time to move.

The property manager showed up at our door unannounced after our 4th pest control request while I was working and my wife was packing the apartment. She proceeded to blame our air fryer (purchased less than 2 weeks prior) and our moving boxes (purchased about 3 days prior) as the reason for our 4+ months of pest control issues earlier in the year. She completely steamrolled over my wife trying to explain that she was in the process of packing and cleaning for the day. My own mother doesn’t show up to our door unannounced and this was honestly our final straw. The disrespect has no bounds.

In addition we asked for a wellness check on our next door neighbor once the bug issue reached a really concerning level in just the one area connecting our units. There was zero urgency to check on this tenant and no communication afterwards. My wife walked past the unit after the wellness check and the smell from the open door was enough to burn her eyes. I feel that nothing would have been done to remedy this if we had not requested the wellness check.

All this to say bugs, constant appliance failure, broken elevators, poor HVAC maintenance, pricing, and awful plumbing, and general disregard for tenant comfort and safety is way too much to deal with at any price but especially these prices. Lee mas

Chris jason nick and jane + supporting staff are great. I have lived here for 5 months and everything is awesome. I love goimg to the monthly events they do with food.

I just moved in, it was a reasonably straightforward process from applying to move in, loving the newfound freedom of my space, and looking forward to building a home here.

The staff has been accommodating and very helpful.

Anticipating the new courtyard and pool & looking forward to the summer.

BEWARE MANAGEMENT. I normally don't rate apartments since to be honest I don't really think to do so when things are going fine. This apartment has been the craziest experience of mismanagement i've ever dealt with.

They regularly don't notify tenants when they make changes, or important information like when there was a LITERAL SHOOTING IN THE BUILDING...which was only a couple weeks before this review. Best advice I can give is to join the tenant-made Group Me to stay informed about whats... going on.

This apartment towed my car that was legally parked in my paid space while I was gone for military training because apparently while I was gone they changed a sticker, and didn't think to tell me they took my car. They are pretty sleazy and if one of the office workers tells you something, just get it in writing because thats the only way they will help you.

All in all future tenant...good luck here.

Lee mas