Arbor Gates at Buckhead Apartamentos

I lived here summer of 2022 until 2023 and I definitely was not going renew my lease. I had numerous problems with this place and it overall put a bad taste in my mouth. It started before I even moved in. They had a newer leasing agent who was in charge of my move in date and lease. While I’m pretty reasonable and understand that everyone is human and make mistakes. I had to resign my lease FIVE TIMES, because the leasing agent kept messing up or the property manager realized they forgot a part.... This my first red flag but I would have lost money to this place if I pulled out of the lease/ application.

Then when I lived there what they don’t tell you is the website they use for rental payments makes you pay an additional progressing fee of $18-$19 every month because the property uses that company for online payments.

The last straw for me was when I woke up one night to find about 100 ants that came in through the attic door (I was on the top floor) into my bedroom closet. They were climbing in from the attic to my closet and into my bathroom. Not like a kitchen which might have food or even a small number of ants because it’s Georgia and there’s bugs. I’m talking like a swarm all over my clothes, my things and it was disgusting. I ended up spraying all of them and having to clean every item of clothing in my closet because it might have had dead ants on it. When I told maintenance about it they not only waited 2 days to come by but all the guy did was say “well it’s mostly sealed and this is an old building, and it looks like you killed most of them.” Like what. I ended up sealing visible holes that I found around the attic door and had to spray my own apartment to prevent them from coming back. I would never live here again or tell anyone to live here.

Not even mentioning that your guests will have the hardest time finding parking or that people will park in your assigned spot and then you’re screwed. And probably about 3 other things I had issues with in the year I was there. Lee mas

Your designated 1 spot per bedroom. so if you live with someone else or have guests over good luck finding a place for them to park. theres hundreds of people living here and only 12 guest spots. which are all always full because everyone takes them for their friends. why not. people park in non parking zones because they dont have a place to park, they have to park next door , another complex or down the block at target .. which might lead to your car getting robbed. and is a long walk back. if... you complain they don't help. you'll just get a ticket if you park in a non parking zone. of you'll get towed most likely. which happens every night to people. I mean the place is nice.. clean for sure. maintenance is good. the gates are always broken. they charge you a 60. $60. i repeat $60 "cam fee". for the security cameras at the gate which are bogus. people smoke a lot.. ants are an issue here in the warmer months.ants ants ants.... been here for two years and have not once seen an exterminator. theres lawn work being done every monday around 9am. loud blowers and things in the hallway. its good other than that. but they will raise your rent every year. and parking is really annoying as i mentioned. Lee mas

Very unprofessional staff who seem to have to no idea what they are doing. A girl who works there told me how unorganized it is, when explaining the turnover rate (always new people every month). Can’t wait for my lease to be up to get away.

We have lived at Arbor Gates at Buckhead for over a year. My wife & I have both enjoyed our experience. I cannot say enough of how corteous, kind, & professional the office staff have been. The maintenance staff have always responded with any request in a timely manner no matter how small the item.
In my line of business I know what it means for people to show concern & just give a friendly smile. You will get all of the above with Carol (property manager) & the rest of the team.
I would... recommend Arbor Gates to any one who is looking to move in the Buckhead area. Lee mas

Frankly terrible. I have had issues with the front office staff. They failed to mention that one parking space was allotted for a one bedroom apartment, despite having two occupants. Had we known this, we would have looked somewhere else to live. They told us this information after signing our lease and told us there would be no issue with one of us parking in the visitor's spots. Unfortunately, everyone else in this apartment complex has to do the same thing, making it impossible to find... another parking spot. The front office staff has also accidentally reprogrammed our access to our garage and entrance, making it impossible to park in the one spot we do have. They "fixed" the issue, only for it to happen once again.

They are incredibly friendly when you are signing your lease, but become absolutely terrible once you have moved in. They are unhelpful and rude to your face, copping a snarky attitude as soon as you ask something as simple as asking to receive a package from the front office. The property manager is fine, but I have serious issues with her staff. I have had packages stolen from my front door, ants in my apartment and terrible smells in the hallway from other residents. The pool is nasty and people day drink there while their kids run rampant through the driveway and the gym doesn't have air conditioning.

I cannot wait to move out, but I am sure they will find some way to overcharge us on our move out, as other people have described. Lee mas