2/8/24
Great place. Shout out for Steven!!
I have been here since 2022. Let me start with saying STEVEN (maintenance) has been the highlight of my experience here. (See below) The community here is respectful, quiet, and the management really wants to make things right with their tenants. They may get busy at times, but they eventually always handle any issues accordingly.
My AC has never been efficient and I always have $500 plus electric bills. Now, it DID take a while for management to send in Steven, but finally when they did, he... found a HUGE issue where my AC was missing a component that affect its distribution of Freon. This caused inefficient cooling and skyrocketed my bills. The management has agreed to reimburse my last 3 electric bills which is greatly appreciated as I have been struggling to afford $500-600 electric bills. I wish it would have been done sooner, but at least they have addressed this and wanting to make it right. This is VERY RARE in Atlanta. I love the team here.
Reseña de Apartments.com
Administrador de la propiedad en Brookleigh Flats Apartments respondió a esta revisión
We're incredibly grateful for your kind words and high rating. We're glad Steven was able to help with your AC issue and that you're enjoying the respectful, quiet community here at Brookleigh Flats. We appreciate your patience and understanding, and... we're committed to addressing any future concerns efficiently. Looking forward to continue providing you with a great living experience. Sincerely, Amber G., Community Manager