22/1/24
Apartment is not liveable during winter
Hi,
I live in 2 bedroom apartment in Bldg#6 on the ground floor. There is no insulation under the wooden floor. Management told me the vendor forgot to put it so the apartment gets freezing cold. Thermostat won't go above 60F even if you put the heat 24 hrs with $400 monthly GA Power bill. External heater will trip the circuit frequently. Management says pay $750 if you want to transfer to another apartment. Basically, you have to live in unliveable condition in the bedroom. You can't use... living room as it is wooden floor and temperature is below 55F af putting main heat. Hot air stays up and cold air stays down. I have decided not to renew my lease when it ends in October
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en Marq Perimeter respondió a esta revisión
Thank you for bringing this to our attention. We understand that our team has already reached out to discuss your concerns and offered a potential solution, including the option to transfer to a different unit. We want to ensure that we address your... concerns comprehensively and provide the support needed to improve your living experience. If there are any additional details or specific preferences you would like us to consider in finding a resolution, please let us know. Our goal is to work together with you to create a comfortable and enjoyable living environment at Marquis at Katy. Your satisfaction is our priority, and we are committed to finding a solution that meets your needs. Tyra at CWS Customer Care
