Porter Westside Apartamentos

I’ve had a great experience here. Super diverse community and staff are amazing at resolving any maintenance or other issues. The vibe the office staff provide is awesome and Michale was wonderful at helping me with the application process and any other concerns after move in.

Management makes living here nearly impossible. No attempt to provide a safe environment for tenants. Nearly impossible to contact the leasing office by phone. When you go to the leasing office in person, frequently nobody is there, or they don't know how to assist with simple items. I moved out months ago and still haven't received my security deposit despite asking for it daily. I had issues with insects, leaking roof, broken bathtub, and faulty appliances, all of these issues took months to... solve. The leaking roof was never solved and water damage made my roof look awful up until the day I moved out. Management never cleans the gym, and is too incompetent to keep the pool open and clean. Avoid this apartment complex at all costs. Lee mas

I just moved in her December and the new management is so polite and works very fast. They are very attentive and helpful with their residents. I chose a great place to stay!

This place is not what they make it out to seem. The management is horrible. I have had so many complaints and they rarely get addressed. I have sent several emails and I don’t get a response. They have security issues, pests, no A/C in 90 + degree weather. They over charge for things that are non applicable. The gates and entrances are always broken. There have been multiple car break ins and I’ve heard gun shots in the parking deck. Emergency maintenance is not taken care of in a timely manner... . I had a water leak for 2 months before they checked it out. I did not receive a mailbox key until 6 months after moving in. Valet trash is rarely picked up. The worst place I have ever lived. Save your money, time and energy. For your safety look elsewhere! Lee mas

This has been the worst experience of my life as a renter. Nothing here gets taken care of. Everything is always broken, leaks, pests, mold, no A/C. The gate is always broken so it is not safe. The management does not care at all except for collecting rent and adding random fees.