Reserve at Brookhaven Apartamentos

I have moved out of these apartments for over a year now, thank God!! I decided to leave a review after seeing this listing online and thought I'd save someone from this bug infested, hell of a place. One, not clean and lots of loud ghetto neighbors. Always a maintenance problem and takes a LONG time to get fixed, if they even fix it right. Water occasionally goes out. Staff in the office can be rude at times and useless because they wont be able to help you until they speak to the property... manager. Lots of bugs and old appliances and on top of all the horror and the high rent they charge for NOTHING they don't even have laundry installed in the unit, it is shared with the other neighbors and even that was too disgusting to use. This place is a huge red flag! Lee mas

The only reason for 1 star is because I had to put one It would've been a 0 if I could. DO NOT MOVE HERE, Please Its not worth it. All the bad reviews that you read on here are true. The price you will pay for for how the apartment looks is not worth it. They have reserved parking for one person and they don't tell you how to get reserved parking or how the reserved parking works. It will not say or state anything in your lease about reserved parking. They will tow your car. The worst part is... how unprofessional the people in the front office is. They are never in office and take way to long to get anything accomplished. My water was off for a week. They never gave told me it was going to be off and how long it was going to take to get it back on. My heater in my apartment broke and I'm still waiting on them to fix. They will about when maintenance will be able to fix anything you have broking. They will open your door and let themselves in your apartment when your not in. PLEASE DO NOT MOVE HERE.
11/5/2021 Lee mas

I haven’t even been here for long and I already cannot wait for this lease to end. There is garbage strewn about the street and no one picks it up so insects end up piling on top of it, the dumpster becomes overfilled by the end of the week so trash is literally piled on the stairs that leads to the dumpster, the unit itself is horrid and their idea of painting to renovate the place included poorly painting over the mess. The lawns aren’t manicured well AT ALL. I’m warning anyone who thinks the... price is a good deal, please do not waste your money. Lee mas

How can they let their tenants live like this? I understand most are Hispanic but that does not give them authority to be so dirty and careless. MOLD, roaches and spiders everywhere. The hallways are trashy and made of carpet so they smell like urine. And they WILL try to take your money if you're not smart

They lady in the front desk who picked up the phone was careless and rude! My whole living room is leaking as well as bedroom! I have asked her when the nurse is going to come over here she says she doesn’t know. I am really confuse how are you not know if you are property management company, you need to take care of your tenants don’t you? Then she hung up on me. Do not come over here and looking for your apartment, you will be disappointed.