17/7/24
DO NOT MOVE HERE
PLEASE STAY AWAY FROM THIS PLACE!!! When I first moved in, I loved these apartments I had no issues and the leasing manager was on point back then. NOW! We have had break-ins, my neighbor is a drug dealer (in this smoke-free complex), the leasing agents in the office are not friendly at all, accidents coming through the gate because other people don’t want to put in the code or just trying to sneak in the gate, weed scents coming through my vents so it’s hard for me to have company and it’s not... good for my children to inhale that smell, thin walls, dirty pool most of the time (even seen blood in the pool), drug dealer and friends blocking the street as people are trying to get to their units, selling drugs in broad daylight/night and even more stuff. Even for 4th of July the leasing office sent everyone an email stating that your lease will be terminated if you used fireworks IN THE COMPLEX, which was a HUGE lie because there were fireworks being used all the way til 12:30am - 1:00am. Called the courtesy officer and he proceeded to tell me that the fireworks were being used outside of the gate when I was looking at him talking to someone just before lighting a firework in the street inside of the complex. Even down to the camera at our front gate that does not work it’s just there for show. It isn’t safe in this community, women in the leasing office have friends/connections with all the bad seeds(drug dealers etc. )in this complex and they keep them here so it’s very unsafe. The walk through gate is wide open for anyone to walk through and it’s been like that for almost a year (they do know it’s not working) even the front gate. PLEASE DO NOT GIVE THEM YOUR MONEY/TIME.
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Administrador de la propiedad en Stone Creek at Brookhaven Apartment Homes respondió a esta revisión
Hello, thank you for taking the time to share your feedback. However, I'm disappointed to learn that your experience did not meet your expectations. As a service focused team, we are dedicated to providing our residents with the best experience... possible. We understand your frustration when other residents decide not to follow the community rules. Please contact our office as soon as possible when you see someone violating any of these policies, so we may address it. We will continue working together with local law enforcement and our courtesy patrol company to monitor the grounds. We are aware of the gate being currently open due to ongoing repairs and we're working with third party vendors to have these repairs completed as soon as possible. It is our sincere desire to provide each and every resident with a welcoming and positive community experience. If you'd like to discuss these concerns or any others in more detail, please don't hesitate to reach out to our office at 404-663-3010. Thank you again for your feedback. - Yajaira B., Community Manager