The Prato at Midtown Apartamentos

I think the experience starts with the staff and the warm feeling of home you feel once you talk to them. They explain living in The Prato effortlessly and give great detailed answers to questions. I even met some of the other staff and residents. As stated before Ms. Sherry (manager), Ms. Alexus, Ms. Sherria, Mr. Leon, Mr. Anthony(supv. maint), DK and Jamal (maint) were all welcoming and shared information about the area as I was not familiar. There was a welcome packet given to me which... was extremely helpful with getting around the property and surrounding areas. Lee mas

My experience at Prato Midtown has felt like a scam. The only good part about this place is that it is close to my job and my children's schools. Otherwise, I spend most of my day killing bugs or trying to fix "completed" maintenance requested that were never truly completed. I hear rodents in my ceiling and though I pay $35 a month for valet trash I can count on my hands how many times they actually come a month. It just seems unfair and very mentally draining to continue double checking behind... maintenance or management to see if my requests have been reviewed or completed. I am a very low maintenance tenant, I do not like bothering others about my apartment issues but it is hard to do that living here. I need better communication and my service requests actually completed without me having to send emails or make reviews. Lee mas

Living here in very convenient and affordable but that is it. Everything else is very unorganized and very unprofessional

Safety car break ins are a concern, and lack of cameras/ supervision of the community and entrance / exit gates is a prime cause for these concerns but instead of addressing that the property just adds more unnecessary amenities like grills etc.

Unruly residents are not held accountable for their behavior, the entire community is punished and held accountable for the decisions of a few e.i: the Pool

I could go on

Bad management. Don’t care about residents and are too lazy to come open the pool up on a holiday, despite already limiting pool hours so any reasonable 9-5 worker cant use them