The Park at Palatine Apartamentos

Moving to the ATL area for work. Stopped by for a tour and let me say this is probably one of the worst places I’ve stepped foot in. Mold was on window seals and it looked painted over 100 times, obviously trying to cover up the issue rather than fixing it. DEAD ROACHES were in the cabinets (reviews from 5 years ago say the same thing) so obviously they don’t care to fix the problem. Said the previous tenant was clean so it shouldn’t be messy, which makes me think they didn’t even bother to... clean it. They said the unit was renovated but it genuinely looked like no work was put into it. I was honestly shocked when she told me it was renovated considering I’ve been to multiple apartments in the area that looked much better that weren’t even renovated. Leasing agent had the audacity to ask what I thought about it when I was ready to leave in 30 seconds. Funniest part is that they wanted over 1k a month in rent to live in a roach infested property. Obviously the staff lies and this place is to be AVOIDED AT ALL COSTS. DO NOT EVEN WASTE YOUR TIME COMING HERE FOR A TOUR!! Lee mas

The rental rates and availability listed on apartments.com nor the properties website or the amount given when I filled out my application online are what I was told after approval. The price of a 1 bed was higher than a 2 bed listed on here. Much higher.

I went to the place since no one responded to my request for a tour and there are no apartments for rent as of 7 Sep 2022. I asked about the unit on this site they said that its not updated and will be 30 to 60 days before they have a unit open for rent.

If I could give zero stars I would. When I showed up on move in day they neglected to call ahead to let me know my air conditioner was broker and it would be days before it’s fixed (I was moving from another state and it was summer). I had to stay at a hotel for 4 days. Once I moved in the apartment it was barley finished. Things broken, dirty, missing, etc. infested with cockroaches which still have not been dealt with. I sent a detailed list with pictures to the leasing agent who assisted me... as instructed. She said everything would be fix but that was a lie. Only half of the list has been dealt with and it’s been 9 months. Not to mention there was a leak coming from the second floor in my bathroom twice. The leak damage the ceiling and you guessed it nothing was done. The manager just asked if the leaked stopped and that was all that was done. Lee mas

Not only are they not honest they have attitudes when you want them to fix their mistakes. She moved me into a unit that wasn’t even halfway ready, carpet messed up and carpet has STILL NOT BEEN FIXED. I get attitudes when I call up to the office about the MANY things that were wrong In this “renovated” apartment. It’s not ugly, but when you’re missing basic shelves, poles to hang your clothes, roaches during the first week and your carpet was NEVER PROPERLY installed you would be upset as well... if you were paying what I was paying (not face value smh) I had to email customer service for small things to get replaced. Their maintenance guy is cool and gets things done but the leasing office ladies are clearly not easy to work with. Lee mas