One White Oak Apartamentos

No clear communication and both the applicants has to have very good credit history to secure an apartment!! . Ask all the terms and conditions before you apply. Don’t waste the money as I did.


4 months ago, Me and my Spouse applied for this property as we liked a floor plan. Management told that we will be entitled to $500 off as well. After few days, I was told the application was only conditionally approved since my spouse didn’t have credit history and asked me to purchase Guarantors... policy (like an insurance to cover the rent and deposit) and also told me that is refundable. I was surprised about this as I had excellent credit history but still I offered to pay a month’s rent as security deposit. They didn’t agree and told that me and my spouse need to purchase guarantors policy. Since we liked the home, I purchased guarantors policy but it had another surprise - money is non-refundable. After i purchased, property management told that I was not entitled to $500 since my application is only conditionally approved.
I got frustrated and withdrew my application.( my application cost $150 was forfeited). I don’t want to have many surprise costs

There is no clear communication on terms and conditions and we can secure an apartment only when both applicants had good credit history. I am living in United States for more than 10 yrs and I have never been denied an apartment. Later I applied for another community and secured an apartment without any security deposit!!

Lee mas

Poor Management, High Price and Bad Quality of maintenance

I do not recommend this complex one bit. As similar to another resident's experience, I was explicitly told that I would not be charged a lease break fee, and low and behold I get a bill for 3,427.65 and am being sent to collections. I attempted reaching out to management 3 times about this and never got a response. I even attached a photo of the email exchange confirming there would be no lease break fee which is legally binding.

Thankfully I have fought collections before without affecting... credit. So they will not be getting a dime. The fact that this company partakes in shady business practices is appalling.

In addition to this issue, there were numerous noise problems with this complex, so much so that my dog would shake due to anxiety because of loud neighbors. Residents should not have to live with inconsiderate neighbors and management that frankly does not care about their complex. The turnover of management is extremely high at One White Oak. Seems like every month there was a new manager.

If you are reading this review, I would urge you to look elsewhere. You deserve better. Lee mas

It’s been so great living here Sade has been the best! And her staff. The helping hands at one white oak. My neighbor make noise every now and then. I reported to office and now no issues at all. I just love it here been her for 6 mos.

I’ve been at this community for 2 years now ! The experience has been great. Looking at the comments seems as if there mad they didn’t get there way. But the living experience awesome. My rental process awesome contacted me back in 48hrs as explained by leasing staff. The Community manager is very much indeed proactive. We have resident functions, sweet bulletins sent to our phones every day. Also a very nice living situation you can’t turn down. Rent there they are the best leasing... professionals I ever met. Oh yeah can’t forget our Maintenance team because they work in a timely manner, grounds are prefect and well kept. I wish I could’ve gave 10 stars RK properties I know you are proud of your staff Lee mas