Chapel Creek Apartamentos

Thank you so much for all the support and service Lori !! me and my family loved it all !!

my family and i, enjoyed our time here!! it was very easy for us to settle in !!

Thank you for all the service you did for my family lori!!

I endured 3 long years of mediocrity coming from management… they’re aware always someone new working there, after they swap over management it got worse! The egos are ridiculous especially from Yohan the assistant manager.
I first moved into my apartment December 2020, upon arrival I was greeted by roaches , I was told that was because pest control was sent in! Well the roach issues continued and it was to a point my apartment wasn’t sanitary and I spent money buying food instead of cooking.... Then early 2021 I discovered mould I was told that it wasn’t mould so I then let be … from that day I endured a serious of health complications; migraines, anxiety and even respiratory issues to a point I needed an inhaler. I’ve never needed an inhaler in my entire life!
The entire 2021 I had a large infestation to a point the refrigerator had to be replaced cause they lived inside of the refrigerator. We even had a raccoon in the roof that almost attacked my sister while she was asleep! It took them 7 months to fix the hole in the ceiling.
2022 I can’t count how many times I’ve visited the office, the apartment complex is NASTY yet they increased the rent. That place was built in the 70s.
This year my husband and I smelt mould and decided enough was enough we now have a 1 year old, the constant headache we’re so bad that the entire month of July we left the complex and stayed with family in another state.

September 8th we returned the Keys and was spoken to in a VERY condescending manner by Yohan. We told Yohan about the mould, Yohan dismissed it by saying “that’s not mould!” He never saw a photo never stepped foot into my apartment . Then came up with this bogus excuse saying it’s condensation what Yohan didn’t know is that I studied biology in college. What Yohan fail to understand is CONDENSATION CAUSES MOULD. Especially in the back of an area that doesn’t receive light! Wild mushrooms grows in the back of our complex .. No Yohan said it’s natural growth! Our neighbor and others that came over to help us move all SMELT MOULD! Yohan then called my husband and I dirty because the toilet they were suppose to replace in June that we cleaned was Filled with mould… Yohan also said in the demeaning way that “you leaving because you don’t have money or you leaving because of the mould” with the amount of trauma I endured I’m choosing my health and the health of my husband and son. Lee mas

I’ve visited my friends at this apartment over the past three years. I spent the night once or twice when they were living in the one bedroom - it was an okay experience. Recently they moved into a two bedroom apartment. Hear me out when I say it has been a living nightmare for them - it has truly been awful! There is a raccoon living in the roof which made a hole in the wall; the management team placed a white covering over it and literally brushed it off. This is the sickening part - there are... roaches crawling from a door that is locked, they also live in the refrigerator. I can speak from personal standpoint because I spent 16 days with them. A exterminator visited the apartment and said it was a prior issue and the apartment should be fumigated.l and the refrigerator replaced. They visited the office to add their name to the list, spent money on a hotel the day it was to get fumigated. When they returned IT WAS NOT FUMIGATED. The lady literally lied and did not add their apartment to be fumigated. You would think with a new management property - things would be better. It’s not. I cannot stress how annoying and unhealthy these conditions are along with the nasty, passive aggressive dismissive attitude of the staff! Lee mas