Bridgewater Apartamentos

Very smooth process, they are very clear with instructions and how to process everything

I have been a tenant since December 2023 & had issues with my apartment within a week! some of the electrical outlets doesnt work, my sons closet door broke of the hinges and is still waiting to be fixed (not to mention we're almost at the end of our 9 month lease), my kitchen sink makes this weird noise while running, laundry room light fixture issue (another eletrical issue), & for all of these issues work orders have been placed last year! Trash all over the community, running over at the... trash areas, one of the two pools just opened after being "fixed" almost 2 months ago, but even they still can do better with that, no new pool furniture, no pressure washing of the pool area/cleanliness. And last BUT NOT least this community is FILLED with roaches!! You're literally moving in with them! Tenants who lived here longer says management is rotated out frequently. Management customer service could be better. Though I see the new management company is making little changes to the community, it is not lease renewable for me, take your hard earned money somewhere else! Lee mas

If I could give them 10 Stars I would. The Management team was excellent. Quan would keep Mer up to date on how long it would take for Me to be able to View My Unit. As well as he was very curious and kind to Me each time I walked into the office. He made the process easy as possible. If i had any questions he was able to answer Me. Everyone Was Nice. Thank You again for all that Your Management team have done.

Was on the market to move quickly with my kids and came across this property. Loved the tour and the apartment was available for the date that I needed to move in. Quan and Chase have been amazing and literally listened to me and my needs. Property is quiet and apartment is very spacious.

It has been a horrible experience living in this community so far. During my tour all of the amenities seemed great, but a week after moving in suddenly everything is inaccessible. You’re charged $75 for a key fob but BOTH gates have remained open day and night. The gym has been shut down “under renovations” for months. BOTH pools have remained closed all summer so far (according to Zach, they were not open last year either so oh well I guess?). No emails were sent notifying us of the issues. No... updates have been provided on when there will be resolutions. No one answers when you call the 3 different numbers listed for the leasing office. I’ve left numerous voice messages. If by chance you do get in touch with the office staff, they only offer to take messages for management but you never actually receive a return phone call. I’ve had to go in person 3 times to complain about how my work orders that have been on file since March still have not been resolved. I was told work orders are addressed based on priority and in the order at which they are submitted. But each time I try to get status updates this way, I end up receiving messages that my work orders have been completed and closed yet nothing had even been addressed. I’ve had to resubmit the same work orders repeatedly. And once again, when you call to get updates there is no response. When I go in person, coincidentally there are no managers available at the moment but someone will always “let them know first thing in the morning”. There’s so many hidden charges included after the already overpriced rent, you would think they could afford to keep the property up at that rate. But it would appear not. I’m looking forward to ending my lease as soon as I’m able to. Lee mas