MAA Pleasant Hill Apartamentos

My wife and I were moving in from another state and we had no idea about the area. After visiting various MAA communities, we realized we found a jewel and we just needed to decide between one of them. We picked Pleasant Hill because it had everything we were looking for. The staff was so helpful and even gave us a few places to go on our first visit to Atlanta. I couldnt be morr happier to move here and be part of the MAA community. I had a great move in experience, thankd to the staff for... being so friendly, the ease of doing everything online, and the flexibility given. Thank you, thank you, thank you but special shout out to Kristin. You are great, keep giving that great welcoming energy so needed during this stressful times of move for so many people. Lee mas

The apartment complex has A LOT of room for improvement.
Cats: There are so many feral cats on the property and no one does anything about them. A kid was scratched at the playground by a cat but nothing was done by the community or animal control .
Common Areas: you are charged an additional $18 every month as a community fee and no one has an explanation where that goes. The common areas are always terrible looking (see pictures) and there is always trash in the parking lot. The parking lots... are also very unregulated as there are tons of broken down or abandoned looking cars parked here. They do keep the grass cut and the bushes trimmed.
Maintenance: maintenance is very inconsistent. Sometimes it takes a day to get a work order completed, sometimes it takes a month. Sometimes they just cancel the work order and dont tell you. (Please see pictures). When the work orders are completed, the work is shoddy and half-done or rigged, not repaired.
Safety: they have installed lights in the breezeways which actually helped a lot with feeling safe. There are still cars being broken into though but I guess that comes with urban city life. The courtesy officers NEVER respond to calls placed on the courtesy officer line. Of course the gates are always broken but the odd thing here is the exit gate breaks often which sorta traps you inside the community. Front office: NO ONE ANSWERS THE PHONE. When you talk to them in-person, no one ever has an answer for you. Even in the most minor things. They’re all very nice but not very helpful.
Misc: the water gets shut off without prior notice about once a week for some emergency or another. There are two swimming pools. They told me I would be right next to the back pool but they didn’t tell me that the back pool would be perpetually closed for maintenance for all but about 3 weeks a year. Overall this place is a mess but the rent used to be affordable. With the rent going up very high here, you can definitely do better elsewhere Lee mas

When I moved here I ignored the reviews and decided to give this place a chance, worst mistake of my life. Almost everything in the reviews were true and it's all smoke and mirrors here.Don't move here they need to find a property manager that really cares to turn this place around.It has a lot of Issues here.

A lot of traffic at night, car and apartments breakins. Seems nice but don’t let it fool you.

Of course the rent goes up after 12 months. The pool remains filthy and padlocked, the fitness hours are limited and both the front gate and back gate have issues opening for residents. Car break ins are frequent, too. Location is good and landscape is pretty, but I want more for my money than location and landscape.