MAA Buckhead Apartamentos

I moved in about 2 months ago and so far it’s been only problem with management and maintenance. I’ve opened close to 20 requests for maintenance and what it doesn’t take a week for a visit, when I get said visit it’s a quick fix that doesn’t really solve the problem. I went to the office and there is not manager on site and everything is “solve” by a third party, to help the to help us, (nothing is solved whatsoever). Moving in was not an easy process either, you have two options don’t use a... truck at all or carry or furniture for a long walk. Truck doesn’t fit in the garage and it’s not easy to use the dock either bc is narrow and hard to park the truck with access to the elevator. Also my animals are not accepted as my ESA, even with all the doctor documentation attesting that I need them. Apparently it’s a recurring problem with MAA in general. The women working in the leasing office are sweet but no help. Unfortunately so far I only had headaches and I’m struggling with simple things that could have been fix if someone actually care to take a look at it. Lee mas

New staff new problems. Property is not being managed as well as it used to be and it’s getting old. Elevator is constantly out. Dogs relieving themselves inside the hallways and the elevator and it not getting cleaned for days. Amenities in the gym broken and never repaired. Things that would be apparent if the manager did daily walk throughs. This coupled with the rushed “renovations” really combine to create a poor experience. Hopefully the property management does not retailers for this... review but instead does something about it. I knew what I was paying for when I moved in and knew this isn’t a luxury apartment but things should remain in more or less the same condition they were when I signed my lease. Lee mas

I have had the absolute worst experience at this property. The level of unprofessionalism is unmatched to anything I've ever seen before. The leasing office is not responsive and frankly very rude and dismissive. The home they leased me was inhabitable. Everything was broken, from the toilet, to the shower, the stove, washer, blinds, and closet. More over, the AC was and still is broken during an Atlanta heat wave. I cannot even sleep in my apartment, I have been staying at a hotel. The... management team did not even try to fix the situation, I guess this is the norm here. DO NOT LEASE HERE. I still do not have a livable home and MAA Buckhead will not transfer me to another unit and expects me to pay for a home that I cannot live in. It is impossible to get in contact with anyone. The entire MAA property management team is not reachable. Do not lease any MAA property, since they all seem to be just as horrible. Lee mas

I have only been a resident of MAA Buckhead for a week and the list of issues within my apartment is growing. The apartment has flooded multiple times, the A/C does not work, damage to the baseboards and carpet in the bedrooms. Do not move here unless you want to constantly submit maintenance requests that never get addressed promptly

I have lived in this community for 2 1/2 years now. I’ve had more problems than I can count since I began my stay at this community.
First I had a roach infestation shortly after I moved in (which they refused to treat bc of Covid). I had to threaten them to let me out of my lease before anything was actually done.

I had serious mold issues around my windows to the point they had to come in to treat the areas and reseal both the inside and out.
I’ve had constant trash build up next to my... parking spot. Keep in mind they also charge you for your parking space. I’d say it’s a little unacceptable for me to have to step over trash to get to my car. Yet again nothing was done. This is an issue at every trash chute all over the community not just mine. Its disgusting and shouldnt be a constant issue especially when calling this community “luxury living”

I was never once reimbursed for any of the inconveniences that I am expressing on this review. I had my rent raised during Covid and now a renewal increase of $240 for an apartment that is one of the few left on the property not renovated. They refused to work with me on the rent renewal nor would they renovate my apartment if I agreed to renew. They told me all they would do is come in and paint the walls. Yet they planned to fully renovate it after I had moved out. To add insult to injury was the fact that NOT only were they advertising newly renovated units for the same price or less than my renewal rate but offering first month off specials. Yet the countless times I asked for a fair negotiation I received NO as my answer every single time. I’ve never felt more taken advantage of and I would never recommend this property to anybody. I would be very careful if you choose to live here!
They care more about filling the units than they do the actual residents living in them. Lee mas