The Arbors at Breckinridge Apartment Homes

Seriously consider living anywhere other than this apartment complex. I do not like writing negative reviews, but feel a duty to share my experience over the past 2 years so that no one else invests in this complex until some important changes are made. My concerns are listed in order of priority/level of concern:

Our place had a severe roach infestation (german roaches) despite our keeping the place clean and calling on the apartment’s pest control team multiple times (3-4 times) and following... pest control recommendations as well as spending our own money based on their recommendations. The current pest control response is insufficient and not working based on our experience. This is not my area of expertise, but something else needs to be done on a larger scale in response to this problem. We know for a fact we were not the only unit experiencing this issue. The roach droppings were everywhere - creating breathing problems for my roommate, destroying our belongings, and food. Despite continuous maintenance reports filed for management on the issue, the same ineffective solution was proposed to us every time without concern for resident wellbeing.

It was clear to us from our experience that the money that goes to this property is not being reinvested in the interiors (only the exterior which is beautiful and attracts people to live here). There was no overhead lighting in the apartment living room and office, and we were told on our apartment tour that we would have stainless steel appliances in our unit (we did not even though we signed a stainless steel appliance care page in our lease).

As a resident I experienced long response times/unresponsiveness over email; the only way I could reliably get help or answers in a timely fashion was over the phone.

Last Summer, the back pool (salt pool) was closed frequently throughout the Summer without notice and upon calling multiple times, we were given conflicting reasons and as to why the pool was closed. I understand repairs and maintenance are necessary, but please at least notify residents about pool closures or reimburse them for the inconvenience.

For me, the benefits of living in this community do not outweigh the significant cons listed above. But to be fair, I did want to list what I enjoyed about living here: fast response from maintenance staff, nice exterior greenery, and a convenient car wash station.

Do not live here until these concerns have been properly addressed and taken seriously. Lee mas

*Lower level apts flood when it rains hard
*Bugs galore
*The Manager is condescending and does not care about the tenants at all.
*People steal packages.
*The "upgrades" are deceiving.
*Leasing office remolded but apartment aren't
*textured walls and popcorn ceilings
*50.00 for a gym card
*50.00 deposit for a pool card.
* Not worth the hassle at all!

This place is amazing they really take care of you, and they always make sure you as a tenant is always satisfied and well taken care of

I have been living here for almost 4 months now. The neighborhood is pretty mellow and quiet. The apartment was clean with new carpeting and so far the 2 requests I have had for maintenance were completed right away. The landscaping is tidy. The bus runs through for the children. The office is always having special gatherings for the tenants. I have no pets so I have no use for the pet park and I have not used the car care area. I love that there is a gym available with really nice equipment,... pool area is very clean. The neighborhood is close to a lot of shopping/eating places. Pretty decent complex for the rent. The only thing that I dislike is that there are no lights in the bedrooms. You will need to have a lamp for each room for sure. Although I was nervous about moving into an apartment I hadn't viewed (I moved from out of state) I am very happy to be living here. Lee mas

Great living space ! Maintenance is outstanding and the office staff are extremely professional! The price is reasonable and the community is located to a lot of restaurants etc my family and I have renewed our lease again no regrets ! Hands down !! We love everything from the beautiful pool !! To the spacious gym , this community has everything to offer you !!!! Thank you to the nals team we are very grateful and happy .