Tree Park Apartamentos

AVOID THIS PLACE AT ALL COSTS!!! If we could give them zero stars we would.
To start, our air conditioning did not work properly for a majority of the time we lived there. We put in more than 20 maintenance requests and a majority of the time they just checked the temperature of the air around the vents and cleaned it. Our electric bill was almost $300 and they still wouldn’t do anything about the air conditioning.

Second, this place is disgusting. Nobody cleans up after their dogs and if you... call the office they just say it’s an ongoing problem but they have no plans to fix it. Also, people walk their pit bulls (supposed to be a banned breed) around the complex without leashes and the office does not care. We called them and they said to call again if we see it happening. I gave up.

Residents play loud music at all hours of the day…. So loud that we can hear the music on our patio across the parking lot. And our stairwell shakes.
There have also been numerous drug deals that have occurred in the parking lots.

Kids run around and throw trash on the ground and people will park in multiple spots. There are also sketchy people walking around the complex looking into cars and pulling on car handles. Our neighbor caught someone trying to get into our car.

The apartment complex hired a painting company to make the apartment complex look better with fresh paint but when the painters were done they just balled up the tape and brown paper they were using and threw it on the ground.

We had numerous packages stolen because the office does not care to lock the package room or fix the lock on the door. We called the office to complain about an important/expensive package getting stolen and they did nothing and couldn’t have cared less.

Additionally, they do a trash service but unfortunately this means residents just feel they can throw trash out of their door into the hallway at any time… meaning bugs, lots of bugs… cockroaches… and they will not spray for them.

Finally, when you move out they charge you a mandatory $150 cleaning fee but expect that you leave the apartment in perfect condition so the next tenant can move right in. At move out, they tell you there is no need to make an appointment for a walk through, we do it when you bring your keys in. Then when I brought the keys in and asked for a walk through, they made me make an appointment. At my appointment time, I had to wait an additional 10 minutes before they would even see me. Lee mas

AVOID THIS PLACE AT ALL COSTS!!! If we could give them zero stars we would.
To start, our air conditioning did not work properly for a majority of the time we lived there. We put in more than 20 maintenance requests and a majority of the time they just checked the temperature of the air around the vents and cleaned it. Our electric bill was almost $300 and they still wouldn’t do anything about the air conditioning.

Second, this place is disgusting. Nobody cleans up after their dogs and if you... call the office they just say it’s an ongoing problem but they have no plans to fix it. Also, people walk their pit bulls (supposed to be a banned breed) around the complex without leashes and the office does not care. We called them and they said to call again if we see it happening. I gave up.

Residents play loud music at all hours of the day…. So loud that we can hear the music on our patio across the parking lot. And our stairwell shakes.
There have also been numerous drug deals that have occurred in the parking lots.

Kids run around and throw trash on the ground and people will park in multiple spots. There are also sketchy people walking around the complex looking into cars and pulling on car handles. Our neighbor caught someone trying to get into our car.

The apartment complex hired a painting company to make the apartment complex look better with fresh paint but when the painters were done they just balled up the tape and brown paper they were using and threw it on the ground.

We had numerous packages stolen because the office does not care to lock the package room or fix the lock on the door. We called the office to complain about an important/expensive package getting stolen and they did nothing and couldn’t have cared less.

Additionally, they do a trash service but unfortunately this means residents just feel they can throw trash out of their door into the hallway at any time… meaning bugs, lots of bugs… cockroaches… and they will not spray for them.

Finally, when you move out they charge you a mandatory $150 cleaning fee but expect that you leave the apartment in perfect condition so the next tenant can move right in. At move out, they tell you there is no need to make an appointment for a walk through, we do it when you bring your keys in. Then when I brought the keys in and asked for a walk through, they made me make an appointment. At my appointment time, I had to wait an additional 10 minutes before they would even see me. Lee mas

When we first moved into Tree Park everything was great. Cassidy was great and made sure our move was easy as possible. Shortly after we moved in, COVID came around and everything started going down hill. The amenities started getting trashed daily, broken swings, broken nets at the tennis court, pool gates kicked open by kids and it doesn't seem like much was done about it. We also had our next door neighbors moved out. We had new movers move in and EVERYDAY our apartment smells like Marijuana... everyday since they have moved in. I have put in complaint after complaint and i get a response every other email for the complaints and the only thing I'm told to do is call the police to report it. I haven't seen anyone conduct walk throughs like they agreed to do or anything. It continues to happen daily. We ended up putting our notice in due to the circumstances of having to live and breath in the smell & although we bought a house, we are now stuck with a reletting fee which i think is ridiculous considering the circumstances we have been dealing with for the last 6 months. Theres a new property manager that walked in and addressed the issue with Dog poop everywhere but people still don't pick it up. It would be great to have cameras around to capture things that appear to happen at the same time daily between the kids trashing the place, the odors we report constantly & capturing the poop issues around the property. Also, a suggestion would be to put a gate arm on at the gate, considering you can pull through and not let people tailgate you in but all they do is honk when their car gets crushed in the gate until you move. Lee mas

When we first moved into Tree Park everything was great. Cassidy was great and made sure our move was easy as possible. Shortly after we moved in, COVID came around and everything started going down hill. The amenities started getting trashed daily, broken swings, broken nets at the tennis court, pool gates kicked open by kids and it doesn't seem like much was done about it. We also had our next door neighbors moved out. We had new movers move in and EVERYDAY our apartment smells like Marijuana... everyday since they have moved in. I have put in complaint after complaint and i get a response every other email for the complaints and the only thing I'm told to do is call the police to report it. I haven't seen anyone conduct walk throughs like they agreed to do or anything. It continues to happen daily. We ended up putting our notice in due to the circumstances of having to live and breath in the smell & although we bought a house, we are now stuck with a reletting fee which i think is ridiculous considering the circumstances we have been dealing with for the last 6 months. Theres a new property manager that walked in and addressed the issue with Dog poop everywhere but people still don't pick it up. It would be great to have cameras around to capture things that appear to happen at the same time daily between the kids trashing the place, the odors we report constantly & capturing the poop issues around the property. Also, a suggestion would be to put a gate arm on at the gate, considering you can pull through and not let people tailgate you in but all they do is honk when their car gets crushed in the gate until you move. Lee mas

I love living here. I see some of the negative reviews and I find them a bit hard to believe as I’ve had a totally different experience! I’ve renewed my lease for the last 3 years and plan on transferring to one of their townhouses soon!