22/3/23
Management is terrible and incompetent
If I could give it 0 stars I would. While the apartment is fine itself, management is the main reason that I am moving out. In the middle of my lease, I had a roommate move out and while we spoke with the office and turned in all required documents the lease was never changed over to a new roommate. It feels as if the roommate that broke the lease got off scotch free and we are the ones being punished for this when we have caused no other infractions. For six months of our lease, we have been... hounding them to draw up a new lease for us and our new roommate but we aren’t given the time of day. There have been two property manager changes in the span of our lease and that just shows and that just shows the incompetence of the staff altogether. If you want to be treated with disrespect, charged random fees, and never be able to contact anyone when you have an issue just move here!
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Administrador de la propiedad en Oakwood Commons By Stella Homes respondió a esta revisión
Hi, thank you for reaching out about your experience at Oakwood Commons. We sincerely apologize for the negative experience you had and we want to assure you that we have taken steps to replace certain personnel that didn't meet our service... expectations. We would be more than happy to talk to you and hopefully better understand the experience you had. Please reach out anytime. (470) 354.0426.