Laurel Hills Preserve Apartamentos

repairs after a water leak On Nov 14 I had a leak from the above apartment's water heater. It took a few days until someone brought the dehumidifier, and the one that was brought was inefficient. It took more then 3 weeks for someone to come and replace the A/C air filter. It only happen after I asked 3 times that it will be replaces. I am asthmatic and the two weeks I waited for the replacement of the air filter where agonizing. To finish the job, a contractor came by and painter only one of... the damaged walls, and the ceiling, while all my belongings where still at the apartment. I have paint spots on the sofa, and one of the old dressers I have in the living room(that I know of). On top of that, the guys that came to take the layer below the carpet broke my hand made Glass Mezuzah. Not sure yet how much it will cost to fix that. Twice the repair crew left my apartment open after they left(i was not here when the repairs where done except for the day the Air filter was replaced). The damages in the closet where not address correctly and I still have stains there.
Over all very low level of work, and very low level of care for my well being, and my belonging. Lee mas

My Roommate and I have been dealing with rats for the last year unfortunately it started right after renewing our lease. when contacting management regarding they closed our service request 3 times before sending anyone out. The person they then sent out provided us with one pack of glue traps and a snap trap. We have killed 7 rats since and there is no sign they will be stopping any time soon. Do not move here if you value your sanity. This on top of a pipe burst the previous year that they... barely addressed. We had considered moving out at that time but could not afford the competing apartments at the time. Lee mas

The property look nice, I couldn’t believe how poor the communication was from management.. I’m disappointed I didn’t think this company would be that way. The agent I worked with was incompetent, she never followed up on much of anything, I always valued there time, how unprofessional they refused to value mine..

Zed was veryyy helpful in giving us the perfect amount of information and guidance during our tours and the energy in this place is very nice! It was a great experience just simply touring this place. Feels safe and spaces seem very clean and look good quality.

Took 105 days for Ac unit to be fixed in summer and was only fixed after having Marietta Code Enforcement to come out and issue them a warning. Office staff does not care about residents and in fact blames them for most problems. Gates not working for years. Garbage compactors are defective and constantly have trash pile up. If you go into the office for an issue they will pretend they want to help then shrug you off. Maintenance will close requests and say they completed them without ever... stepping foot into the apartment.
Please, if you can, find another place to live. Lee mas