Parkside at Town Center Apartamentos

Parkside at Town Center fails to meet basic standards of quality and professionalism. Unfriendly staff, unsettling maintenance, broken AC, deplorable living conditions, and nearby homeless individuals create a nightmare scenario. Seek a better living option that prioritizes your well-being and provides peace of mind

I have lived at this property for greater than five years. There have been numerous managers. Some have been great while others not so good. Communication is lacking. Phone system is poor. Call and leave messages and no return call. When I call I get a message that I have a work order and I have not placed any work orders. I get a least one email a week to evaluate Maintenance department on the work they have completed in my unit. I call the office and they say I don't have any work... orders. Very disappointed with current management. Lee mas

Stayed here for 25 months-
Middle floor, 400 series

The good:
Utilities like electric (cobb power) and internet (xfinity) are amazing and good. Pretty cheap too.
The management staff and maintenance crew are getting better, but they’re super short staffed.
The community is pretty safe, never had any packages stolen, gun shots etc., even with broken gates.


The bad:
The parking is horrible if you live in one of the middle units or near the soccer field.
Pool randomly closed for entire... weekends.
The location is good, but you will make so many uturns you’ll be sick.
Getting ahold of pest control is difficult.
The current community is nice, but I think even the community is going down hill.
The trash service isn’t bad, but if you live near the middle, you’ll hear the truck lifting the huge trash compactor every morning.

The ugly:

The mail system has not worked for 6 months - you have to go to the post office to get mail.
Gates have been broken for months.
The “gym” has almost all broken or dated equipment and it’s the size of locker room. It’s crowded with 3 people in there.
Can’t easily pay rent individually with roommates.
Some of the “amenities” are just gimmicks - like the “car wash area”, it’s a spicket in a wall.

Overall, it’s an okay place. It’s a mixed bag of older people, kids and college students. Never felt in danger. This place is improving I think, but for the money, you can find a better place. Lee mas

I can start by saying I have no idea how this place has 5 Stars. It is unprofessional and simply a dump. Reasons why you should stay away.
1. You will be paying for inaccessible amenities. The pool is closed 9 months a year, the gym that is supposed to be “24 hours” closes at 5:30pm during the week and closes earlier on Saturdays and completely closed on Sundays. The DOG PARK is a dump, pictures show grass but it is literally a dirt/mud field with 3 rusty play structures.
2. MONEY MONEY MONEY... Is all they care about. They will find every way possible to charge you for something ridiculous.
3. PARKING. If you love Parking on the other side of the complex and taking a hike then This place is perfect for you, because you will not get a parking spot anywhere near your building. However, they will send you emails for 6 months straight talking about how they will fix the parking problem. Nothing has changed except my inbox having 4 emails a day from them claiming they will fix the parking problem. And I have asked them multiple times that parking hasn’t changed... their response? “You have to be okay with not parking in front of your building.”
4. They charge you for trash services to come by and pick up your trash a specific day of the week. However, they pick it up on there own time.
5. LEASING OFFICE TEAM IS DISHONEST & RUDE. We have went to them complaining about the parking (major problem) and several other problems and they will look at you and tell you they have already resolved the problem or resolving it when we nothing has changed for months. They also towed my roommates car. (he was parked in a regular spot, didn’t have his parking pass on his window because he got in a car accident days before and his car was in the shop for a couple days) they towed his rental. And instead of apologizing and maybe understanding why he didn’t have his parking pass, they told him it was his fault and he should’ve got the pass out of his recked car. And he had to pay to get the RENTAL out himself. Now while this doesn’t seem to be as bad.. the problem is that they tow cars once a week maybe 2 weeks at random. And it’s never every single car that doesn’t have a parking pass or parked illegally (or else it would be around 30-40 cars) it’s just 2-3 cars and at they leave. (Even with cars still parked on the curb and 20 other cars with no pass.. they just grab 2 or 3. And I know because I walk my dog at 5 am and see dozens of cars still parked illegally/no parking pass. Lee mas

Do not let this apartment complex sucker you into a lease and take your hard earned money! I have lived here for a year and still have maintenance requests that have yet to be serviced (and was flat out told that they weren’t a priority at the time I requested them). I have made MULTIPLE complaints to office staff about the construction noise happening in the unit above me after hours - happening from 9pm and later during the week - and nothing has been done. Clearly they are not concerned about... accommodating you once you are a tenant... but will put on a grand show and tour to swindle you into signing a lease and then you’re stuck. Grounds are filthy- trash, food scraps, and cigarette butts everywhere. There was literally an entire rotisserie chicken carcass dropped in the parking lot and left for days. Units are poorly insulated. They were pressure washing the breezeways earlier and there was water POURING into my apartment through the large gap between the front door and door frame when door was closed and dead-bolted. Cracks in ceilings and walls. These units are old and have not been maintained! Kitchen tile behind the stove is falling off because they tried to stick tile over existing tile. Who does that?? Laminate floorings are peeling up. My dishwasher was filthy upon move in and my unit had not been cleaned AT ALL. We were just told that we cannot receive packages in the office for 6 weeks effective at the end of this week (wow thanks for the timely notice... what if I already had a package on the way?) otherwise they will be returned to sender. There is never anywhere to park because leasing office doesn’t enforce permit-only parking or make visitors park in VISITOR ONLY spots so good luck finding anywhere to park near your building. This apartment is not at all worth what they charge. I used to live in this complex 5 years ago/2 management companies ago, and I can say this community and the upkeep of these units has gone DRASTICALLY downhill since then. I could go on and on about the poor condition and POOR CUSTOMER SERVICE HERE. I have live in several apartments in this area and I am kicking myself for coming back here. There are many other great apartment complexes nearby and I highly recommend any others besides this one. Lee mas