Amber Chase Apartamentos

When I first moved here in 2018 I LOVED the community. It has slowly gone down hill over the last 4 years. The biggest issue is the MOLD infestation which no one has done anything about. Maintenance will clean it for you but it continues to grow back . It’s written in the lease that you acknowledge there is a mold issue and the property is not held responsible for issues it may cause. The price is way too high for this basic apartment. I work mainly out of town so at first it wasn’t bothersome,... now I hate it . Can’t wait to move. The overflowing trash in the front is an eyesore, the cabinetry is poorly done, neighbors throw Trash in common areas , dog poop in yard. It’s disgusting. Definitely was not like this when I moved here in 2018. I absolutely hate it. Don’t move here. As soon as my lease is up I’m gone! Lee mas

As someone who has lived here for 3 years. The complex is not worth the price. The pool is almost ALWAYS closed. The gym is outdated with equipment that only sometimes works. The gate is almost always broken or open. On the plus side is that the maintenance men are nice and helpful and Xavier in the leasing office is always nice and helpful but other than that. Save your money for a place that actually has their amenities functional.

I have been a resident of this community since 2015. While living in an apartment community has it's set of challenges wherever you go, for the most part, my stay at Amber Chase was relatively satisfactory under First Communities. That is much more than I can say for current management and staff of GREYSTAR. Maintenance is a NIGHTMARE. I have submitted several maintenance requests. That is not an issue in itself. The issue is when the maintenance staff marks the work as done, but hasn't... performed the work. This is a constant occurrence. In addition, maintenance has entered the premises and looked at my oven while I was not home, and my minor children were there! Who does that???? Regular maintenance has occurred on my apartment with no previous communication that anyone would be entering my home. Dirty filters from the routine maintenance that was performed was left on the side of my apartment for days and not removed until 4 days after contacting the main office. The trash dumpster is constantly overflowing, begging for arranged pickup to be twice a week. In addition the staff is unresponsive at best. Upon their initial takeover, the phones automatically forwarded to voicemail during working hours and stated that you contacted them outside of working hours. To fix it, I had to contact the corporate office. I also had to contact the corporate office to get a smoke detector fixed....REALLY?! Now if my family of 5, including 3 children would have burned in a fire, then what???? It takes an act of Congress to invoke a sense of urgency in the staff. These folks really should not be in the customer service business. I hate to leave a community such a bad rating, as much of my stay was enjoyable, but GREYSTAR, renters have choices, and I would never again choose, or recommend your properties. Thank GOD I am buying a home! GREYSTAR...DO BETTER! Lee mas

MAINTENANCE AWFUL!!! 10 SERVICE REQUESTS IN LESS THAN 6 MONTHS… ALWAYS SOMETHING BREAKING DOWN… ALL THEY DO IS PATCH PATCH PATCH… INSTEAD OF FIXING SOMETHING RIGHT THE FIRST TIME.. THE MAINTENANCE SUPERVISOR IS THE ISSUE. SHE SUCKS! THESE APTS NEED A MAJOR RENO ON THE INSIDE… YOU GET WHAT YOU PAY FOR…. A CHEAP-HOT MESS-- CANT WAIT FOR MY HOUSE TO BE FINISHED!!!

I have lived here for two years and I can honestly say that the office staff is very professional. I have no complaints what so ever. Miron is the best maintenance man around He is polite, friendly, neat and He gets the job done. My neighbors are friendly and we all get along as well as speak to one another and respect one another. I would recommend this place to anyone from single, to just married or who has a family. The apartments are clean as well as spacious with nice curb appeal that They... take care of very well.

Thanks Amber Chase for Being exactly What my Family needs! Lee mas