Mandalay Villas Apartamentos

The management and maintenance teams are kind and helpful but my unit had roaches and I submitted pest control work orders nearly every 2 months. Maybe they need a new pest control company, they need to take time treating units and buildings before moving new people in, or creating a routine pest control system where all units and builds are sprayed regularly not simply by request but they need to do something significant. It can really impact your quality of life and it's not like its cheap to... live here when you add in all the fees after base rent. Lee mas

They took my money…plain and simple. I applied did everything I asked but could NOT get any form of communication back. I emailed , I called…nothing. I had to drive up to the complex to speak with someone. They’ll say “I’ll call back” or “I’ll follow up” and never do. I was supposed to move in but could never view the unit before I signed. My move in date was changed 3 times without acknowledging me. Now, I’m out of $400. Something needs to happen. You can’t fill the units if this is your... process. Lee mas

Bad/unprofessional management. Corporate not involved or they simply don’t care. The grounds are unkept, trash is everywhere. The apartments are outdated. They don’t respond to maintenance requests, emails or voicemails (they barely answer the phone). Sometimes they lock the office doors during normal business hours. They simply don’t care - it’s just a job to all two of their employees. The location isn’t bad, but there are two other complexes right by them - I suggest trying one of those.

Office Workers and Property Manager: don’t see anything wrong with debris, trash, the dirty water and the black stuff coming from the sink of a move-in ready unit
Unit: has trash and debris in it
Dirty water and black stuff coming from the sinks

If I could give this 0 stars I would, I’m happy our lease is up because there was/is a ROACH infestation. I don’t know if it’s in the foundation of the old building but you can ask for pest control that we are so called paying for and they don’t come or let you break the lease due to the infestation. Our rent increased every month since September from being charged different fees for who knows what and that’s when they got new management. They give you old refrigerators that leak, cheap... appliances, things just tend to fall apart. They damaged our place bringing the new fridge in and haven’t came to fix anything. I wish we never moved here, it is a quiet neighborhood but with the bugs Its like staying in 4 season projects.

People have all types of dogs and don’t take them to the dog area to go potty or run around, they will just run around your house and poop at your front door / in front of your garage, and the owners won’t pick it up! I have kids, they don’t even have their dogs on leashes so my kids can’t even play outside!! It’s ridiculous. Lee mas