Waterford Landing Apartments

I cannot sing the praises loud enough regarding the excellent customer service! Bianca went above and beyond the call of duty. I was trying to move into my apartment the Tuesday before Thanksgiving. Coming from out of state I was driving, and Bianca was kind enough to stay late until I arrived (after hours) She greeted me with a smile and took the time to give me a personal tour of my apartment. Kudos to the management team for a job well done!!

_Bill

I moved here in the middle of July. I’ve never left a review on any property I previously or currently lived at but I had to leave this. My very first night, I slept on the floor because my bed wasn’t here yet. There were roaches crawling across the floor, I was mortified. I immediately alerted the staff, she apologized and had the pest control guy come out. Now, almost three weeks later and the roaches are still here. Don’t waste your time, energy but more importantly don’t waste your money! I... wish I had the luxury of moving somewhere else. I wish I would’ve looked around and saw different apartments but I got a good job and I needed somewhere fast. This place is infested with roaches!!! Lee mas

4/21/22
I waited 9 months to do a review to give it a chance here. It has been a terrible experience from beginning to now. I was moving from another state, had a move in date set, 5 days before I’m supposed to move, the very rude office staff calls and says they forgot to make sure the previous tenant was out and now have to get the apartment ready. I lost my movers, my deposit with the movers and they said “sorry” with a bad attitude. They didn’t put me in a different unit, just said I... will need to rearrange my movers and schedule because they messed up.
The office never answers the phone and forget getting an email back.
Roaches and spiders are at home in this bustling community as well.
Anything your neighbors cook or smoke goes through the pipes, so if you don’t enjoy your home smelling like weed and cigarettes, don’t move here.
People drive through all hours of the night blaring bass and sit in front of the building smoking and dealing while I’m trying to get sleep to work the next day.
Major drug bust a month or so ago, under cover agents, about 10 unmarked cars and shields came and did a drug bust. Don’t let it fool you if they do extensive background checks.
People drive through the neighborhood going around 40 mph…not exaggerating at all.
Did I mention the office staff is a next level rude? They got new management and they are even worse!
I’ve already given them my notice to vacate and counting the days to get out of this place. So unsafe. Don’t let the pictures fool you. Lee mas

*Poorly maintained grounds
*Poor “up grades”
*trash dumpster always over flowing
*Poorly manage apartments .
*$300 increase in lease renewal

I have waited six months to write a review so that I could ensure the validity of the information I am sharing. I must say my experience for the past six months have been nothing less than outstanding! The staff in the front office ( Shoni & Trinita )have been very accommodating and prompt! The maintenance staff has been Johnny on the spot! My unit itself, I absolutely love it!!! My view is impeccable! I wake up to the view of trees and the lake. It’s very quite and cozy and I feel safe. There... is ample amount of parking and all of the neighbors are quite and keep to themselves. The school system is great and was the number one reason I chose the community. The upgrades to the unit makes you feel like you’re living in a house! I was undecided between Waterford Landing and another property initially and I am glad I chose Waterford Landing! Lee mas