Jefferson at the Perimeter Apartments

I currently live in this complex and if i could give a 0 star, I would. I wish I had looked at the reviews prior to signing my lease, and there is no one to blame but myself, but if i can save someone else the trouble with this post it will be worth it somewhat. I am currently halfway through my lease, and I can not wait till it is over. I dont know where to even begin with the problems with this complex. From the customer service in the leasing office, to the maintenance requests just being... closed without ever fixing the problem. I could go on and on about why you should not live here. They say they have a valet trash service, that you pay for every month, but it is a 50/50 chance on if they actually come or not on the days that they are supposed to. All while still having to pay for that service. Then when you bring up it as being an issue, they say well we have been calling, maybe you should call to so they can get the message. Well considering I have a full time job, I can not and will not do your job FOR YOU. After saying all of this, the only thing I can recommend is that you run. RUN FAR AWAY FROM THIS PLACE, AND DONT LOOK BACK. TRUST ME, DO NOT SIGN A LEASE HERE. oh and bugs EVERYWHERE. Lee mas

Had a tour scheduled and specified I was looking for a studio or 1 bedroom. When I got there I was told nothing was available to show, but on the website it did show that there was a studio available. It would have been nice for someone to let me know that before driving all the way there and wasting my time.

Had to remove my five star review due to their inability to complete emergency maintenance requests. Everything else I can stand but, but the A/C has been out in our apartment for almost 3 weeks, and they have said "it will be done in 3-5 days", then "it will be done tomorrow", then "it will be done by the end of the day today" after each of our weekly visits. I will update the review if they can fix the A/C asap.

My experience:
Leasing staff is unprofessional and never gets reply over email even after multiple follow up.
Difficult to get their time in person or over call.
Move out procees is really poor
Staff never communicate/hide right information to residents and charge directly on deposits.

Any service request or emergency requests take months of time to fix

Resident Referral process is very poor and never gets referral amount

Once you moved out from apartment leasing staff will start ignoring... calls and never respond over email or call you back for your concern Lee mas

Maintenance is absolute pathetic. Pest control is for name sake. Stairways are full of garbage