Balmoral Village Apartamentos

First and for most — do not live here. From bugs, cockroaches falling on your head as you walk through your apartment, and spider infestations in your closets; to black mold and utility malfunction, our experience was horrible. Don’t get me started on the front office staff. The rudeness is blasphemous to say the least. Upon moving out, I told them that I found black mold and they responded “well at least you don’t have to deal with it anymore”. The unnecessary charges they refused to take off... , and trash pickup was HORRIBLE. We pay monthly for trash, and on multiple occasions — they wouldn’t pickup our trash for at least two weeks. Yet still charged us in full. The take away from this — There are so many things that went wrong here that I can’t even remember where to begin. Please take my advice, do not live here unless you want cockroaches falling on your head as you walk through your apartment. Lee mas

Apartment was dirty upon move-in and smelled really bad. Dirt on walls, you name it. Cleaned apartment ourselves since the leasing office said that they were just “sorry for the inconvenience”. Make sure you write a detailed inspection list because these people are crooked as can be. Will try to get you for existing damages and everyone I know that has moved out, all had the same problem about a “pet odor” that they try to charge you for. Their maintenance crew is friendly and quick to respond,... but the leasing office ignores you once you move in. Lee mas

I live in Bldg. G and the front steps have been broken since Memorial Day. Office tells us "we have to wait on corporate to approve quote" & then it was" "we can't find anyone to do the work". What about the quote from the company that provided it?!?? There is no concern for our safety or inconvenience. The trash is not being picked on a regular basis even though we have to pay for it. In short, it seems we just have to "suck it up". All of the buildings were pressure washed, but my door still... has pollen on it and the apartments on the "terrace level" still have mold on the porches that touch the ground..Mold probably wouldn't occur if water issues were taken care of. My apartment was not painted in "designer-grey" colors and it has the awful paint that's golden/yellowish. Even in the apartments painted in grey have brown carpet. Interior finishes are fake, and the water bill is included in the rent. That would be ok if we had the water saving toilet; this bldg.is certainly not handicapped accessible either. There are 4 steps down & then 3 steps up into breezeway. I hope to be able to break my lease soon and find somewhere that people who live on the property are taken care of. Lee mas

This place is full of mold I lived in the j building. They think spraying the black spots with bleach is the way to fix it.. had moldy ceilings with holes all over the place for almost the entire 14 month lease. They just close the tickets and never come back. Then they just leave the spots all over the wall instead of even painting over them. It was not just my apartment either all of the neighbors in my building complained about it. Then they want to charge you for the paint to cover it up... when you move out. They stopped doing pest control for 6 months during quarantine but ill be damned if they didn't keep putting it on our rent balance. Leaky ceilings, full of bugs, roaches and spiders. The apartments look nice enough but after living there for about a week you'll start to notice how cheap and flimsy everything really is. Their deposit system is a joke. Expect to pay atleast another 1500 after moving out. I got charged for leaves being on my terrace level patio. Lee mas

There's always trash scattered around the complex sometimes around the dump but often just tossed around the buildings or on the side of the road. Complaints to management don't help so that's just the way it's going to stay I suppose.