21/12/23
Terrible Apartments
A poorly maintained, infested apartment complex run by an incapable management team.
I lived in this apartment for 5 months, and that was 5 months too many. Shortly after moving in, our next door neighbors were robbed and moved out because they feared for their safety. We would also find roaches every single day, and at the worst times we would find up to 25 roaches in one day. Pest control treated the apartment almost every month with no results, and the management team gaslit me, claiming... that there was no infestation because "none of your neighbors have complained about roaches."
After documenting the issue at length, they let us break our lease with no consequences due to the severity of the infestation. Since then, my rent was overcharged and I have yet to see that money returned to me. They have owed me over $100 for months now. I also have not received my security deposit even though I moved out two months ago.
Don't move here unless you want roaches for roommates and to constantly fight for basic human decency. Management only responds to me after I've sent several emails AND called/visited in person. Management like this is why tenants need stronger legal protections.
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Administrador de la propiedad en Aventura Dunwoody respondió a esta revisión
Hi, thank you for taking the time to leave us a review. We apologize that the prior management team did not provide the level of service that our team provides. Our team is very proactive with pest issues, and I am sure we would have been able to... rectify this for you. If you have still not received a refund, please send an email to AventuraDunwoody@greystar.com with your new address so we can research what happened to the refund and reissue it to you. Thanks again for allowing us the opportunity to assist you.