10X Trellis Apartamentos

Front office staff is not friendly and will not answer phone calls. Maintenance takes months to look at any issues and does not fix things properly. There is trash everywhere. Giant pot holes all over the property. We've been dealing with roaches even though they have charged me multiple times a month for pest control. We've had the cops show up to the people across the hall at 2 in the morning. Pool got shut done for failing inspection because it was absolutely disgusting. Don't waste your... money here. Lee mas

There is nothing "Luxury" about this complex. "Minutes from downtown" can be up to 30 minutes when traffic is bad. The appliances may have been nice a decade ago. The trash is constantly overflowed into the street. "Gated Community" we've lived here for 2 years and the gate has worked maybe a total of 5 months. The "Custom cabinets" are the plain Jane cheap brown cabinets from Lowes. Not a single lake, they're all dirty ponds.

The maintenance is a joke. There’s never staff to take care of anything and there is NO maintenance phone number for tenants to call. You have to email the manager, who is wonderful, but doesn’t have the help. Everything just spins in circles. The property and fountains are filthy. The units are rundown. I don’t even want to waste my time ranting—but move here at your own risk.

From the minute I looked at The Trellis Apartments online, I felt a sense of calm and peaceful energy-just from the pics on the web alone. I am relocating to Savannah in the next month, and I am proud to say that I made The Trellis my choice. Marissa and Rivers have been so sweet, kind, and PROFESSIONAL. Every email I've sent to Marissa was responded to efficiently and immediately. When I came to visit The Trellis and explore the local area surrounding the apartments, I felt even more at ease.... Rivers greeted me with a smile, and it was nice to see her dog! I have a fur baby and it appears that it is a very pet friendly environment.

THIS IS NOT AN ADVERTISEMENT: However, when individuals are impacted by mental health challenges, it can be nerve wrecking to go through all of the necessary searches for a new home in a new city. Marissa listened to me with empathy, care, and concern. That is what I look for-as well as HONESTY and INTEGRITY.

I look forward to living here in the upcoming month. Lee mas

This is the nastiest place I’ve ever lived. There’s pot holes big enough to lay down inside of them, been this way for months. When asked I was told “we will see if we can put it in the budget next year”! Upon moving in I was NEVER told convicts and criminals lived there. There’s 4-5 convicts at a time in a two bedroom apartment. The trash receptacle is backed up into the street and walkway. Literally a mountain of trash bags as you pull into the complex. When I lived in I wasn’t allowed to see... my apartment they say it’s “Covid protocol” bc if I would’ve seen it first I would NOT have moved in. There’s huge black stains on the floor, possibly blood. And there’s a stench we can’t get rid of. Absolutely the nastiest place ever! If you’re a hood rat this is your place! Lee mas