16/5/24
Extremely Poor Maintenance Response
I've been a resident at Lakeview Apartment Homes for over a month, and unfortunately, my experience with maintenance requests has been incredibly disappointing. Despite numerous attempts to reach out via emails, calls, and texts regarding urgent repairs, I have not received any response or action from the management team.
Issues such as :
Listed below are the outstanding maintenance issues and the pest concern:
Outside light: Not functioning.
Chain on the door: Requires repair.
Kitchen sink... light and garbage disposal: Non-operational.
Ceiling fans: In need of longer chains/strings; glass tops have fallen off.
First bathroom exhaust fan: Not functioning.
Laundry room folding doors: Requested removal.
Balcony debris: Requires clearing.
Second bathroom light bulb: Missing.
Front door socket cap: Missing.
Bathroom door: Broken.
Pest problem: Persistent issue, possibly related to previous trash maintenance
have been persistently ignored, despite being flagged as urgent. This lack of responsiveness has not only inconvenienced me but has also compromised my living conditions and safety.
I understand that maintenance delays can sometimes occur, but the complete lack of communication and follow-up is unacceptable. It's disheartening to see such negligence towards the well-being of residents.
I urge the management team to prioritize communication and address maintenance requests in a timely manner to ensure the comfort and safety of all residents. As it stands, I cannot recommend Lakeview Apartment Homes to others until this issue is properly addressed.
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