20/3/25
Unprofessional complex
While maintenance and the staff are very nice, it takes weeks for thier staff to respond to emails or calls, and when they do, it feels as if they do the bare minimum to help with your situation. We paid to get out of our lease early because out of the 4 months we were there, my dryer only worked for 2 weeks, we had a dead raccoon outside our door for 4 days, and thier response to that was " call animal services because my work day is over," we paid for a gated community, and since the signing... of our lease the gate never worked, and the property was filled with broken liquor bottles, cigarette buds, and garbage (like mannequin heads). The so-called "wooded view", is just a view of the woods, with garbage like old grills, boxes, and food trash thrown over the fence. When you tour the apartment, ask to tour the "amenities." The car wash doesn't work, the dog park is unmaintained, the gym machines don't work, and more. The staff did not handle any of our requests or answer any questions promptly, if at all. Understand when you sign a lease with WildWood, you are expected to uphold your end of the lease, but they are not. Also, before signing, make sure you research the management company of Wildwood. They are called First Communities and receive a 1.8-star review on Google.
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Administrador de la propiedad en Wildwood at Villa Rica respondió a esta revisión
Thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear about the issues you've encountered during your time here. It's important to us that our residents feel comfortable and valued, and your... comments will help us to identify areas where we can improve. We encourage you to contact our office directly so we can resolve any specific issues promptly. We value your input and look forward to hearing from you.