Ridgewalk Apartments

As a resident who has never had issue i am very displeased and upset on how the new apartment manager handled my concern. She was no empathetic at all, i can understand she may deal with rude residents but when I'm being respectful and explaining a situation i expect a property manager to show concern and try and help. I did not get that. I got cold shoulder, standoffish and a non empathetic energy from the new apartment manager Vanessa. I am a very polite person, very respectful thats how i was... raised, but when i called to see why i owe 81 dollars when i paid my rent in full, i was rudely told i payed on the 6th. I explained that my payment was not going thru the night before , they portal just kept loading and loading saying error and not taking my payment. I tried my payment again a few hours later around 7am that morning, payment went thru. But since my payment was not processing with the portal. I am at fault. I asked if i could have it waived but she rudely responded with i paid a day late not even caring about why i didn’t make the payment the night before. I don’t believe managers should handle residence in that manor especially when i am being very polite. I have contacted corporate in this matter and I'm waiting to hear back. Maybe someone in corporate can understand with a better tone and have empathy for a respectful resident. Lee mas

The property manager has the worst attitude! She is very unprofessional and this apartment complex is run down! The rash is always overflowing, the gates never work and they tow your car even if you’re a resident! They have no remorse and the price of the apartment is ridiculous!! Avoid AT ALL COST!!!

I have lived here for the past five years and I don’t have any complaints. The staff here is always friendly and willing to help you how ever they can. DeDe is wonderful and very understanding and willing to listen and help you however she can. I enjoy living here with with my fan

Live here for 3 years. Black mold was growing all over our apartment, bugs everywhere, loud neighbors, never any parking, and dog crap all over the place. The leasing office was rude to us every time we had to talk to them, even though we were never late on rent and always picked up after our pets. You be desperate for a place to live, but trust me and keep looking.
My cat almost died because of the mold.

Ridgewalk Apartments offers exceptional customer service, above level maintenance and in my opinion, have undoubtedly become AGPM's best Atlanta location! As a renter of AGPM’s Ridgewalk Apartments for almost six years, I must say that I feel as if I am living a dream. My living experience here has always been exceptional! Retroactively, even from the first day that I took my walk-thru, it was crystal clear that AGPM’s Ridgewalk Apartments’ Woodstock, GA location had noticeably improved upon... AGPM's standard customer attractions and amenities.



This gated community is inclusive of spacious apartment living, up-to-date appliances and a garden tub in every master. Ridgewalk is a professionally landscaped community that includes a playground for the kids, a BBQ picnic area and a tennis court! Might I add that Ridgewalk’s modern clubhouse campus also includes a work station, a gym, a gigantic pool, annnnnnnnnnd,.. a basketball court. That’s right, a BASKETBALL COURT!



More importantly, one of AGPM’s most outstanding employee’s is their Property Manager, Ms. Dee, at AGPM’s Ridgewalk Apartments in Woodstock, GA. Each time that I've visited the leasing office, I've always seen just how hard Ms. Dee works to make sure that, not just their prospective renters, but ALL of her guests are taken care of and that were all happy with our choice to stay at Ridgewalk Apartments. It is really quite refreshing to see someone who is genuinely happy to do great job at servicing others whilst also making a great example for her team. The level of customer service, Ms. Dee consistent level of customer service is rarely seen these days, let alone in the real estate management environment where personnel are historically only excited to see potential renters..



I'm really not sure where you all found her but I'd strongly suggest that you all do what you can to keep her. Her professionalism, efficiency and follow-thru levels are golden & should be recognized and treasured. Congrats to all the corporate folks at AGPM because you all are leading the industry by example. And, I just had to let you know that you all got this one right! Lee mas