9/12/25
Unprofessional management
DO NOT LIVE HERE. The day I moved in I was told the unit was in great shape. Nobody walked in the unit with me, or even to it. When I walked in the building the first thing I noticed was the odor of cigarettes within the hallway and burn marks on the stairs from where people have put out cigarettes. Then as I walked inside my unit, I immediately spotted many issues with the unit. Blinds from the sliding glass door had fallen on the ground, a hole in the ceiling with a screw coming out,carpet not... fully attached,the sliding glass door not fully closing causing a draft, a drawer in the bathroom that was not installed properly making it unable to use, lightbulbs that needed to be replaced,and many chips, dings, and scuffs along the walls and cabinets. Later that night I discovered the my shower wouldn’t drain properly, and I was standing in a pool of water within minutes. It would take hours to fully drain. This made the bottom of the tub very slick and I almost fell a few times, becoming a safety issue.The kitchen faucet would leak into the counter so when I would try and wash dishes, the counter would flood with water and drip onto the floor. I submitted a maintenance request and did not hear from anyone for 2 1/2 weeks, then I was sent a message saying that maintenance came over but did not have a key and I would need to drop one off. I was sent a text from the complex asking me to submit an internal survey where I mentioned my maintenance request, after that review finally someone came to look at unit (not sure where they found a key) they stated they repaired all the issues, in reality they replaced two lightbulbs, additionally I was not notified that maintenance would enter my unit without my consent. After speaking with management regarding my disapproval with the unit and maintenance. I was then told to submit another maintenance request (done three weeks ago) still nobody has come by to look at the issues, or give me any updates on when they can. I was forced to fix the issues with the shower myself due to water not draining at all anymore. If you are thinking why not speak with management regarding this I have attempted to many times. If you go to the office you will be told maintenance is “busy” or Silvia will “talk with their manager” I was able to get this managers email and have sent at least 5 emails, no response. This apartment complex is ran by unprofessionals,they do not care about the quality of their units or the concerns of their tenants.
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